Public water system record

Onslow Wtr and Sewer Authority

Serves an area of Onslow County, NC that includes Jacksonville, Piney Green, Half Moon and 5 more places · 156,755 people served

Federal records show 1 health-based violation and 6 monitoring/reporting issues for Onslow Wtr and Sewer Authority in the last ten years. The most serious issue in this window was a resolved LEAD AND COPPER RULE REVISIONS violation.

  • NC0467035
  • JACKSONVILLE
  • NC
  • 156,755 served

System profile

Source water Groundwater
ZIP 28540
EPA system ID NC0467035

Verify this system on EPA ECHO →

Health-based violations, last 10 years
1
Resolved
1
Unresolved
0
Any acute record
No
Monitoring issues, last 10 years
6

Key facts

  • Onslow Wtr and Sewer Authority draws water from 34 wells.
  • Most recent formal enforcement: compliance order (no penalty) by North Carolina, January 2024.
  • Record on file since 2000, with 4 health-based violations before October 19, 2016.
  • Lead pipe inventory: 0 lead and 17,422 unknown out of 59,068 service lines.

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Health-based violations

Since October 2016

Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.

Contaminant Rule family Start date Status Acute
LEAD AND COPPER RULE REVISIONS
Treatment technique failure
350 Oct 17, 2024 Resolved No

Monitoring and reporting issues

Since October 2016

Missed tests or reports, not contaminants found above a limit.

Issue Start date Status
Public Notice
OTHER
Oct 28, 2024 Resolved
LEAD AND COPPER RULE REVISIONS
RPT
Oct 17, 2024 Resolved
Revised Total Coliform Rule
RPT
Dec 11, 2023 Resolved
Revised Total Coliform Rule
RPT
Jul 11, 2023 Resolved
Public Notice
OTHER
Jun 28, 2020 Resolved
Revised Total Coliform Rule
RPT
Jun 11, 2019 Resolved

Full record since 2000

EPA's records for Onslow Wtr and Sewer Authority go back to 2000. Before October 19, 2016 they list 4 health-based violations (4 resolved) and 64 monitoring or reporting violations.

Violations that began in Health-based Monitoring and reporting
2000s 1 58
2010 to October 18, 2016 3 6
October 19, 2016 to 2019 0 1
2020s 1 5

Most recent health-based violation before October 19, 2016: Total Trihalomethanes (TTHMs), began October 2013, Resolved.

Show all 4 health-based violations before October 19, 2016
Contaminant Start date Status
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
Measured 0.084 mg/L, federal limit 0.08 mg/L (1.1 times the limit)
Oct 1, 2013 Resolved
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
Measured 0.081 mg/L, federal limit 0.08 mg/L (at or just above the limit)
Jul 1, 2013 Resolved
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
Measured 0.083 mg/L, federal limit 0.08 mg/L (at or just above the limit)
Jan 1, 2013 Resolved
Total Coliform
Contaminant limit exceeded
Jun 1, 2006 Resolved

Enforcement actions

North Carolina regulators took 7 formal enforcement actions against Onslow Wtr and Sewer Authority between 2007 and 2024. The most recent was a compliance order (no penalty) in January 2024.

Date By Action Violations covered
Jan 18, 2024 North Carolina Compliance order (no penalty) 1 violation: Revised Total Coliform Rule
Oct 18, 2023 North Carolina Compliance order (no penalty) 1 violation: Revised Total Coliform Rule
Jun 28, 2019 North Carolina Compliance order (no penalty) 1 violation: Revised Total Coliform Rule
Jan 17, 2014 North Carolina Compliance order (no penalty) 3 violations (3 health-based): Total Trihalomethanes (TTHMs)
Feb 17, 2011 North Carolina Compliance order (no penalty) 1 violation: E. coli
Jul 28, 2010 North Carolina Compliance order with a penalty 1 violation: Total Coliform
Dec 31, 2007 North Carolina Compliance order with a penalty 2 violations: Lead and Copper Rule

What the violations mean

LEAD AND COPPER RULE REVISIONS

1 incident

The system did not complete a treatment step or action that the LEAD AND COPPER RULE REVISIONS requires (a treatment technique violation).

The utility had to notify customers about this violation.

Where the water comes from

Onslow Wtr and Sewer Authority draws water from 34 wells. It also buys water from Usmc Lejeune--New River Air St. It also has emergency connections to City of Jacksonville, Northwest Onslow Water Assoc and Town of Surf City. 6 other community water systems and 1 smaller public system such as schools, businesses or campgrounds buy water from Onslow Wtr and Sewer Authority. 4 other public water systems have emergency connections to Onslow Wtr and Sewer Authority.

Buys water from

Emergency or part-time connections to

Community systems that buy water from it

Annual water quality report

Onslow Wtr and Sewer Authority must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.

Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.

Find a posted report with EPA's Consumer Confidence Report search

Testing your own water

To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by North Carolina.