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Public water system record

City of Jacksonville

Serves Jacksonville, Onslow County, NC · 49,093 people served

Federal records show 1 health-based violation and 1 monitoring/reporting issue for City of Jacksonville in the last ten years. The most serious issue in this window was a resolved LEAD AND COPPER RULE REVISIONS violation.

  • NC0467010
  • JACKSONVILLE
  • NC
  • 49,093 served

System profile

Source water Groundwater
ZIP 28541
EPA system ID NC0467010

Verify this system on EPA ECHO →

Health-based violations, last 10 years
1
Resolved
1
Unresolved
0
Any acute record
No
Monitoring issues, last 10 years
1

Key facts

  • City of Jacksonville draws water from 28 wells.
  • Record on file since 2001, with 0 health-based violations before October 19, 2016.
  • Lead pipe inventory: 0 lead and 6,417 unknown out of 19,053 service lines.

Check whether City of Jacksonville serves your address

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Health-based violations

Since October 2016

Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.

Contaminant Rule family Start date Status Acute
LEAD AND COPPER RULE REVISIONS
Treatment technique failure
 350 Oct 17, 2024 Resolved No

Monitoring and reporting issues

Since October 2016

Missed tests or reports, not contaminants found above a limit.

Issue Start date Status
LEAD AND COPPER RULE REVISIONS
RPT
 Oct 17, 2024 Resolved

Full record since 2001

EPA's records for City of Jacksonville go back to 2001. Before October 19, 2016 they list no health-based violations and 2 monitoring or reporting violations.

Violations that began in Health-based Monitoring and reporting
2000s 0 2
2020s 1 1

What the violations mean

LEAD AND COPPER RULE REVISIONS

1 incident

The system did not complete a treatment step or action that the LEAD AND COPPER RULE REVISIONS requires (a treatment technique violation).

The utility had to notify customers about this violation.

Where the water comes from

City of Jacksonville draws water from 28 wells. It also has emergency connections to Onslow Wtr and Sewer Authority and Usmc Lejeune--Holcomb Blvd. 1 smaller public system such as schools, businesses or campgrounds buys water from City of Jacksonville. 2 other public water systems have emergency connections to City of Jacksonville.

Emergency or part-time connections to

Annual water quality report

City of Jacksonville must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.

Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.

Find a posted report with EPA's Consumer Confidence Report search

Testing your own water

To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by North Carolina.

Certified drinking water labs by state EPA guidance for private wells