Public water system record
Whitinsville Water Company
Serves an area of Worcester County, MA that includes Whitinsville · 7,933 people served
Federal records show 1 health-based violation and 3 monitoring/reporting issues for Whitinsville Water Company in the last ten years. The most serious issue in this window was a resolved Surface Water Treatment Rule violation.
System profile
- Health-based violations, last 10 years
- 1
- Resolved
- 1
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 3
Key facts
- Whitinsville Water Company draws water from 3 wells (1 of them for emergency, seasonal or other part-time use).
- Most recent formal enforcement: compliance order (no penalty) by Massachusetts, April 2019.
- Record on file since 1993, with 2 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 1,077 unknown out of 2,451 service lines.
Check whether Whitinsville Water Company serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
Surface Water Treatment Rule
Treatment technique failure
|
120 | Jun 1, 2018 | Resolved | No |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Lead and Copper Rule
Monitoring and reporting
|
Dec 30, 2018 | Resolved |
|
Total Trihalomethanes (TTHMs)
Monitoring and reporting
|
Oct 1, 2017 | Resolved |
|
Haloacetic Acids (HAA5)
Monitoring and reporting
|
Oct 1, 2017 | Resolved |
Full record since 1993
EPA's records for Whitinsville Water Company go back to 1993. Before October 19, 2016 they list 2 health-based violations (2 resolved) and 9 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1990s | 0 | 8 |
| 2000s | 2 | 1 |
| October 19, 2016 to 2019 | 1 | 3 |
Most recent health-based violation before October 19, 2016: Total Coliform, began October 2009, Resolved.
Show all 2 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Total Coliform
Contaminant limit exceeded
|
Oct 1, 2009 | Resolved |
|
Total Coliform
Contaminant limit exceeded
|
Aug 1, 2009 | Resolved |
Enforcement actions
Massachusetts regulators took 5 formal enforcement actions against Whitinsville Water Company and issued 1 boil water order between 1993 and 2019. The most recent was a compliance order (no penalty) in April 2019.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Apr 5, 2019 | Massachusetts | Compliance order (no penalty) | 1 violation: Lead and Copper Rule |
| Mar 12, 2018 | Massachusetts | Compliance order (no penalty) | 2 violations: Haloacetic Acids (HAA5), Total Trihalomethanes (TTHMs) |
| Dec 23, 2009 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Total Coliform |
| Oct 14, 2009 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Total Coliform |
| Feb 16, 2007 | Massachusetts | Boil water order | 1 violation |
| May 27, 1993 | Massachusetts | Compliance order (no penalty) | 8 violations: Benzene, Trichloroethylene, 1,1,1-Trichloroethane, p-Dichlorobenzene, Carbon tetrachloride |
What the violations mean
Surface Water Treatment Rule
1 incidentThe system did not complete a treatment step or action that the Surface Water Treatment Rule requires (a treatment technique violation).
The utility had to notify customers about this violation.
Where the water comes from
Whitinsville Water Company draws water from 3 wells (1 of them for emergency, seasonal or other part-time use). 1 other community water system buys water from Whitinsville Water Company.
Community systems that buy water from it
- Northbridge Water Division Northbridge, MA
Annual water quality report
Whitinsville Water Company must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Where the state allows it, systems serving fewer than 10,000 people may publish the report in a local newspaper or news site instead of mailing it, and must provide a copy on request.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Massachusetts.
Certified drinking water labs by state EPA guidance for private wells