Public water system record

Aquarion Water Company, Millbury

Serves an area of Worcester County, MA · 11,326 people served

Federal records show no health-based violations and 2 monitoring/reporting issues for Aquarion Water Company, Millbury in the last ten years. At least one of these issues remains unresolved.

  • MA2186000
  • MILLBURY
  • MA
  • 11,326 served

System profile

Source water Purchased surface water
ZIP 01527
EPA system ID MA2186000

Verify this system on EPA ECHO →

Health-based violations, last 10 years
0
Resolved
0
Unresolved
0
Any acute record
No
Monitoring issues, last 10 years
2

Key facts

  • Aquarion Water Company, Millbury draws water from 4 wells (1 of them for emergency, seasonal or other part-time use).
  • Most recent formal enforcement: compliance order (no penalty) by Massachusetts, March 2021.
  • Record on file since 1993, with 2 health-based violations before October 19, 2016.
  • Lead pipe inventory: 0 lead and 2,710 unknown out of 4,154 service lines.

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Health-based violations

Since October 2016

Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.

None since October 2016.

Monitoring and reporting issues

Since October 2016

Missed tests or reports, not contaminants found above a limit.

Issue Start date Status
Lead and Copper Rule
Monitoring and reporting
Jul 1, 2020 Active
Enforcement action in place
Lead and Copper Rule
Monitoring and reporting
Jun 1, 2019 Resolved

Full record since 1993

EPA's records for Aquarion Water Company, Millbury go back to 1993. Before October 19, 2016 they list 2 health-based violations (2 resolved) and 23 monitoring or reporting violations.

Violations that began in Health-based Monitoring and reporting
1990s 2 23
October 19, 2016 to 2019 0 1
2020s 0 1

Most recent health-based violation before October 19, 2016: Total Coliform, began October 1995, Resolved.

Show all 2 health-based violations before October 19, 2016
Contaminant Start date Status
Total Coliform
Contaminant limit exceeded
Oct 1, 1995 Resolved
Surface Water Treatment Rule
Treatment technique failure
May 1, 1993 Resolved

Enforcement actions

Massachusetts regulators took 6 formal enforcement actions against Aquarion Water Company, Millbury between 1998 and 2021. The most recent was a compliance order (no penalty) in March 2021.

Date By Action Violations covered
Mar 10, 2021 Massachusetts Compliance order (no penalty) 1 violation: Lead and Copper Rule
Mar 4, 2020 Massachusetts Compliance order (no penalty) 1 violation: Lead and Copper Rule
Jun 14, 2002 Massachusetts Compliance order (no penalty) 1 violation (1 health-based): Surface Water Treatment Rule
Jun 16, 2000 Massachusetts Compliance order (no penalty) 1 violation (1 health-based): Surface Water Treatment Rule
Sep 30, 1998 Massachusetts Compliance order (no penalty) 22 violations: Nitrate, 1,2,4-Trichlorobenzene, cis-1,2-Dichloroethylene, Xylenes, Total, DICHLOROMETHANE
Mar 31, 1998 Massachusetts Compliance order (no penalty) 1 violation: Nitrate

Where the water comes from

Aquarion Water Company, Millbury draws water from 4 wells (1 of them for emergency, seasonal or other part-time use). It also buys water from Worcester DPWP, Water Supply Division.

Buys water from

Annual water quality report

Aquarion Water Company, Millbury must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.

Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.

Find a posted report with EPA's Consumer Confidence Report search

Testing your own water

To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Massachusetts.