Public water system record
Cool Ridge Flat Top PSD
Serves an area of Raleigh County, WV that includes Ghent · 4,190 people served
Federal records show 1 health-based violation and 4 monitoring/reporting issues for Cool Ridge Flat Top PSD in the last ten years. The most serious issue in this window was a resolved Long Term 2 Enhanced Surface Water Treatment Rule violation.
System profile
- Health-based violations, last 10 years
- 1
- Resolved
- 1
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 4
Key facts
- Cool Ridge Flat Top PSD buys its water from Beckley Water Company.
- Most recent enforcement action: boil water order by West Virginia, August 1998.
- Record on file since 1995, with 0 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 0 unknown out of 1,861 service lines.
Check whether Cool Ridge Flat Top PSD serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
Long Term 2 Enhanced Surface Water Treatment Rule
Treatment technique failure
|
120 | Sep 2, 2023 | Resolved | No |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2025 | Resolved |
|
Surface Water Treatment Rule
Monitoring and reporting
|
Aug 1, 2020 | Resolved |
|
Chlorine
Monitoring and reporting
|
Jul 1, 2020 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Oct 1, 2018 | Resolved |
Full record since 1995
EPA's records for Cool Ridge Flat Top PSD go back to 1995. Before October 19, 2016 they list no health-based violations and 9 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1990s | 0 | 2 |
| 2000s | 0 | 6 |
| 2010 to October 18, 2016 | 0 | 1 |
| October 19, 2016 to 2019 | 0 | 1 |
| 2020s | 1 | 3 |
Enforcement actions
West Virginia regulators issued 1 boil water order to Cool Ridge Flat Top PSD in 1998. The most recent was a boil water order in August 1998.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Aug 20, 1998 | West Virginia | Boil water order | 1 violation |
What the violations mean
Long Term 2 Enhanced Surface Water Treatment Rule
1 incidentThe system failed required surface water treatment or filtration standards
Untreated or inadequately treated surface water can contain bacteria and viruses
Where the water comes from
Cool Ridge Flat Top PSD buys its water from Beckley Water Company. It lists no wells or intakes of its own. 2 other community water systems buy water from Cool Ridge Flat Top PSD.
Buys water from
- Beckley Water Company Beckley, WV
Community systems that buy water from it
- Raleigh County PSD Egeria Sophia, WV
- Raleigh County PSD Odd Sophia, WV
Annual water quality report
Cool Ridge Flat Top PSD must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Where the state allows it, systems serving fewer than 10,000 people may publish the report in a local newspaper or news site instead of mailing it, and must provide a copy on request.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by West Virginia.
Certified drinking water labs by state EPA guidance for private wells