Public water system record
Charles Town Utilities
Serves an area of Jefferson County, WV that includes Charles Town · 15,220 people served
Federal records show 6 health-based violations and 68 monitoring/reporting issues for Charles Town Utilities in the last ten years. The most serious issue in this window was a resolved Haloacetic Acids (HAA5) violation.
System profile
Source water
Surface water
ZIP
25414
EPA system ID
WV3301905
- Health-based violations, last 10 years
- 6
- Resolved
- 2
- Unresolved
- 0
- Archived by EPA
- 4
- Any acute record
- No
- Monitoring issues, last 10 years
- 68
Key facts
- Charles Town Utilities draws water from 1 surface water intake.
- Highest measured level in the last 10 years: Total Trihalomethanes (TTHMs), 140 µg/L, federal limit 80 µg/L (1.8 times the limit), 2019.
- Most recent formal enforcement: compliance order (no penalty) by West Virginia, April 2020.
- Record on file since 1993, with 26 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 0 unknown out of 6,879 service lines.
Check whether Charles Town Utilities serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 62 µg/L, federal limit 60 µg/L (at or just above the limit)
|
220 | Jul 1, 2020 | Resolved | No |
|
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
Measured 83 µg/L, federal limit 80 µg/L (at or just above the limit)
|
220 | Apr 1, 2020 | Resolved | No |
|
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
Measured 92.5 µg/L, federal limit 80 µg/L (1.2 times the limit)
|
220 | Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
No |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 63.1 µg/L, federal limit 60 µg/L (1.1 times the limit)
|
220 | Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
No |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 81 µg/L, federal limit 60 µg/L (1.4 times the limit)
|
220 | Oct 1, 2019 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
No |
|
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
Measured 140 µg/L, federal limit 80 µg/L (1.8 times the limit)
|
220 | Oct 1, 2019 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
No |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Lead and Copper Rule
Monitoring and reporting
|
Oct 1, 2025 | Active |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2025 | Resolved |
|
Public Notice
OTHER
|
Apr 14, 2024 | Resolved |
|
Public Notice
OTHER
|
Apr 14, 2024 | Resolved |
|
Surface Water Treatment Rule
Monitoring and reporting
|
Feb 1, 2023 | Resolved |
|
Chloramine
Monitoring and reporting
|
Jan 1, 2023 | Resolved |
|
Public Notice
OTHER
|
Feb 11, 2022 | Resolved |
|
Styrene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
Ethylbenzene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
Toluene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
Benzene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
CHLOROBENZENE
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
Tetrachloroethylene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
1,1,2-Trichloroethane
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
Trichloroethylene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
1,2-Dichloropropane
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
Carbon tetrachloride
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
1,1,1-Trichloroethane
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
1,2-Dichloroethane
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
trans-1,2-Dichloroethylene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
1,1-Dichloroethylene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
Vinyl chloride
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
p-Dichlorobenzene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
o-Dichlorobenzene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
DICHLOROMETHANE
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
Xylenes, Total
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
cis-1,2-Dichloroethylene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
1,2,4-Trichlorobenzene
Monitoring and reporting
|
Jan 1, 2022 | Resolved |
|
Public Notice
OTHER
|
Aug 14, 2021 | Resolved |
|
Public Notice
OTHER
|
May 13, 2021 | Resolved |
|
Public Notice
OTHER
|
May 13, 2021 | Resolved |
|
Public Notice
OTHER
|
Feb 14, 2021 | Resolved |
|
Haloacetic Acids (HAA5)
Monitoring and reporting
|
Dec 30, 2020 | Resolved |
|
Public Notice
OTHER
|
Nov 14, 2020 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Jul 1, 2020 | Resolved |
|
Total Trihalomethanes (TTHMs)
Monitoring and reporting
|
Mar 31, 2020 | Resolved |
|
Haloacetic Acids (HAA5)
Monitoring and reporting
|
Mar 31, 2020 | Resolved |
|
Public Notice
OTHER
|
Mar 29, 2020 | Resolved |
|
Public Notice
OTHER
|
Mar 29, 2020 | Resolved |
|
Public Notice
OTHER
|
Mar 29, 2020 | Resolved |
|
Chlordane
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Total Polychlorinated Biphenyls (PCB)
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Benzo(a)pyrene
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
2,4-D
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Heptachlor epoxide
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Heptachlor
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
LASSO
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Atrazine
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Carbofuran
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Hexachlorocyclopentadiene
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Picloram
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Di(2-ethylhexyl) phthalate
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Simazine
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
OXAMYL
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Di(2-ethylhexyl) adipate
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Methoxychlor
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
BHC-GAMMA
Monitoring and reporting
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Lead and Copper Rule
Monitoring and reporting
|
Jan 1, 2020 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Jan 1, 2020 |
Active
Enforcement action in place
|
|
Surface Water Treatment Rule
Monitoring and reporting
|
Oct 1, 2019 | Resolved |
|
Chloramine
Monitoring and reporting
|
Oct 1, 2019 | Resolved |
|
Public Notice
OTHER
|
Aug 16, 2019 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2019 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Jan 1, 2019 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Oct 1, 2018 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Jan 1, 2018 | Resolved |
|
Radium-228
Monitoring and reporting
|
Jan 1, 2014 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Gross Alpha, Excl. Radon and U
Monitoring and reporting
|
Jan 1, 2014 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
Full record since 1993
EPA's records for Charles Town Utilities go back to 1993. Before October 19, 2016 they list 26 health-based violations (26 resolved) and 113 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1990s | 8 | 3 |
| 2000s | 18 | 86 |
| 2010 to October 18, 2016 | 0 | 24 |
| October 19, 2016 to 2019 | 2 | 7 |
| 2020s | 4 | 59 |
Most recent health-based violation before October 19, 2016: Haloacetic Acids (HAA5), began October 2009, Resolved.
Show all 26 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.063 mg/L, federal limit 0.06 mg/L (1.1 times the limit)
|
Oct 1, 2009 | Resolved |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.062 mg/L, federal limit 0.06 mg/L (at or just above the limit)
|
Jul 1, 2009 | Resolved |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.063 mg/L, federal limit 0.06 mg/L (1.1 times the limit)
|
Jul 1, 2008 | Resolved |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.063 mg/L, federal limit 0.06 mg/L (1.1 times the limit)
|
Oct 1, 2007 | Resolved |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.064 mg/L, federal limit 0.06 mg/L (1.1 times the limit)
|
Jul 1, 2007 | Resolved |
|
Interim Enhanced Surface Water Treatment Rule (acute)
Treatment technique failure
|
Mar 1, 2005 | Resolved |
|
Interim Enhanced Surface Water Treatment Rule (acute)
Treatment technique failure
|
Feb 1, 2005 | Resolved |
|
Interim Enhanced Surface Water Treatment Rule
Treatment technique failure
|
Jan 1, 2005 | Resolved |
|
Interim Enhanced Surface Water Treatment Rule (acute)
Treatment technique failure
|
Jan 1, 2005 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Dec 1, 2004 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Nov 1, 2004 | Resolved |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
|
Oct 1, 2004 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Oct 1, 2004 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Sep 1, 2004 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Apr 1, 2004 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Mar 1, 2004 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Feb 1, 2004 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Jan 1, 2004 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Jun 1, 1996 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
May 1, 1996 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Sep 1, 1995 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Feb 1, 1995 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Jan 1, 1995 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Nov 1, 1993 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Oct 1, 1993 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Sep 1, 1993 | Resolved |
Enforcement actions
West Virginia regulators took 1 formal enforcement action against Charles Town Utilities in 2020. The most recent was a compliance order (no penalty) in April 2020.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Apr 30, 2020 | West Virginia | Compliance order (no penalty) | 11 violations (4 health-based): Consumer Confidence Rule, Gross Alpha, Excl. Radon and U, Total Trihalomethanes (TTHMs), Public Notice, Radium-228 |
What the violations mean
Haloacetic Acids (HAA5)
3 incidentsHaloacetic acid byproducts exceeded the federal limit
Long-term exposure to HAAs may increase cancer risk
Total Trihalomethanes (TTHMs)
3 incidentsDisinfection byproduct levels exceeded the federal limit
Long-term TTHM exposure may increase bladder cancer risk
Where the water comes from
Charles Town Utilities draws water from 1 surface water intake.
Annual water quality report
Charles Town Utilities must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by West Virginia.
Certified drinking water labs by state EPA guidance for private wells