Public water system record
The Retreat
On record as serving Franklin County, VA · Serves 175 people
Federal records show 2 health-based violations and no monitoring/reporting issues for The Retreat in the last ten years. The most serious issue in this window was a resolved Revised Total Coliform Rule violation.
System profile
- Health-based violations, last 10 years
- 2
- Resolved
- 2
- Unresolved
- 0
- Any acute record
- Yes
- Monitoring issues, last 10 years
- 0
Key facts
- The Retreat draws water from 4 wells.
- Most recent enforcement action: boil water order by Virginia, August 2025.
- Lead pipe inventory: 0 lead and 0 unknown out of 78 service lines.
Check whether The Retreat serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
Revised Total Coliform Rule
Contaminant limit exceeded
|
110 | Aug 1, 2025 | Resolved | Yes |
|
Lead and Copper Rule
Treatment technique failure
|
350 | Dec 1, 2023 | Resolved | No |
Enforcement actions
Virginia regulators issued 1 boil water order to The Retreat in 2025. The most recent was a boil water order in August 2025.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Aug 11, 2025 | Virginia | Boil water order | 1 violation (1 health-based): Revised Total Coliform Rule |
What the violations mean
Revised Total Coliform Rule
1 incidentThe system did not meet a requirement of the Revised Total Coliform Rule
Coliform and E. coli rules protect against bacteria in the distribution system
Lead and Copper Rule
1 incidentThe system did not complete a treatment step or action that the Lead and Copper Rule requires (a treatment technique violation).
The utility had to notify customers about this violation.
Where the water comes from
The Retreat draws water from 4 wells.
Annual water quality report
The Retreat must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 500 or fewer people may meet the rule by telling customers the report is available on request, so you may need to ask The Retreat for a copy.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Virginia.
Certified drinking water labs by state EPA guidance for private wells