Public water system record
City of Norfolk
Serves Norfolk, Norfolk city, VA · 234,220 people served
Federal records show no health-based violations and 2 monitoring/reporting issues for City of Norfolk in the last ten years.
System profile
- Health-based violations, last 10 years
- 0
- Resolved
- 0
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 2
Key facts
- City of Norfolk draws water from 6 wells, 11 surface water intakes and 8 reservoirs (4 of them for emergency, seasonal or other part-time use).
- Record on file since 2002, with 0 health-based violations before October 19, 2016.
- Lead pipe inventory: 590 lead and 14,152 unknown out of 71,208 service lines.
Check whether City of Norfolk serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
None since October 2016.
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Interim Enhanced Surface Water Treatment Rule
Monitoring and reporting
|
Feb 1, 2024 | Resolved |
|
Interim Enhanced Surface Water Treatment Rule
Monitoring and reporting
|
Aug 1, 2019 | Resolved |
Full record since 2002
EPA's records for City of Norfolk go back to 2002. Before October 19, 2016 they list no health-based violations and 3 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 2000s | 0 | 2 |
| 2010 to October 18, 2016 | 0 | 1 |
| October 19, 2016 to 2019 | 0 | 1 |
| 2020s | 0 | 1 |
Where the water comes from
City of Norfolk draws water from 6 wells, 11 surface water intakes and 8 reservoirs (4 of them for emergency, seasonal or other part-time use). 7 other community water systems buy water from City of Norfolk. 1 other public water system has an emergency connection to City of Norfolk.
Community systems that buy water from it
- City of Virginia Beach Virginia Beach, VA
- Dam Neck - U.S. Navy Virginia Beach, VA
- Fort Story Ft. Eustis, VA
- Little Creek Amphibious Base - U.S. Navy Virginia Beach, VA
- N A S Oceana Virginia Beach, VA
- Naval Station Norfolk Norfolk, VA
- Nsa Hampton Roads, Main Base Norfolk, VA
Annual water quality report
City of Norfolk must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Virginia.
Certified drinking water labs by state EPA guidance for private wells