Public water system record
Shenandoah Utility Services
Serves an area of Page County, VA · 55 people served
Federal records show no health-based violations and 13 monitoring/reporting issues for Shenandoah Utility Services in the last ten years.
System profile
- Health-based violations, last 10 years
- 0
- Resolved
- 0
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 13
Key facts
- Shenandoah Utility Services draws water from 1 well.
- Most recent formal enforcement: compliance order (no penalty) by Virginia, October 2021.
- Record on file since 1993, with 8 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 0 unknown out of 25 service lines.
Check whether Shenandoah Utility Services serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
None since October 2016.
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Revised Total Coliform Rule
Monitoring violation
|
Nov 1, 2023 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Oct 2, 2023 | Resolved |
|
Chlorine
Monitoring and reporting
|
Oct 1, 2023 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2023 | Resolved |
|
Revised Total Coliform Rule
Monitoring violation
|
May 1, 2023 | Resolved |
|
Chlorine
Monitoring and reporting
|
Apr 1, 2023 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2022 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Dec 30, 2021 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2021 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Oct 2, 2019 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2019 | Resolved |
|
Revised Total Coliform Rule
Monitoring violation
|
Sep 1, 2017 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2009 | Resolved |
Full record since 1993
EPA's records for Shenandoah Utility Services go back to 1993. Before October 19, 2016 they list 8 health-based violations (2 resolved, 6 archived by EPA without a recorded fix) and 382 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1990s | 5 | 5 |
| 2000s | 3 | 190 |
| 2010 to October 18, 2016 | 0 | 187 |
| October 19, 2016 to 2019 | 0 | 3 |
| 2020s | 0 | 9 |
Most recent health-based violation before October 19, 2016: Stage 1 Disinfection Byproducts Rule, began November 2008, Resolved.
Show all 8 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
Nov 13, 2008 | Resolved |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
Oct 13, 2006 | Resolved |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Aug 1, 2001 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Apr 1, 1997 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jun 1, 1996 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Oct 1, 1995 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Aug 1, 1995 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Sep 1, 1993 | Archived |
Enforcement actions
Virginia regulators and EPA took 7 formal enforcement actions against Shenandoah Utility Services between 1994 and 2021. The most recent was a compliance order (no penalty) in October 2021.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Oct 20, 2021 | Virginia | Compliance order (no penalty) | 2 violations: Consumer Confidence Rule |
| Dec 17, 2015 | EPA | Penalty complaint settled by consent order or decree | 147 violations: Total Coliform, Arsenic, Mercury, Nickel, Antimony, Total |
| Dec 17, 2015 | EPA | Compliance order (no penalty) | 147 violations: Total Coliform, Arsenic, Selenium, Gross Alpha, Excl. Radon and U, Combined Radium (-226 and -228) |
| Jun 30, 2014 | EPA | Complaint seeking a penalty | 147 violations: 1,2-Dichloroethane, 1,1,1-Trichloroethane, Carbon tetrachloride, 1,2-Dichloropropane, 1,1,2-Trichloroethane |
| Feb 28, 2012 | EPA | Compliance order (no penalty) | 104 violations: Total Coliform, 1,2,4-Trichlorobenzene, Carbon tetrachloride, 1,1,2-Trichloroethane, Tetrachloroethylene |
| May 27, 2009 | EPA | Compliance order (no penalty) | 75 violations: Total Coliform, 1,1,2-Trichloroethane, Tetrachloroethylene, 1,2,4-Trichlorobenzene, cis-1,2-Dichloroethylene |
| Jun 10, 1994 | Virginia | Compliance order (no penalty) | 3 violations (1 health-based): Total Coliform |
Where the water comes from
Shenandoah Utility Services draws water from 1 well.
Annual water quality report
Shenandoah Utility Services must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 500 or fewer people may meet the rule by telling customers the report is available on request, so you may need to ask Shenandoah Utility Services for a copy.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Virginia.
Certified drinking water labs by state EPA guidance for private wells