Public water system record
Craig-New Castle PSA
Serves an area of Craig County, VA that includes New Castle · 1,238 people served
Federal records show 1 health-based violation and 3 monitoring/reporting issues for Craig-New Castle PSA in the last ten years. The most serious issue in this window was a resolved Revised Total Coliform Rule violation.
System profile
- Health-based violations, last 10 years
- 1
- Resolved
- 1
- Unresolved
- 0
- Any acute record
- Yes
- Monitoring issues, last 10 years
- 3
Key facts
- Craig-New Castle PSA draws water from 2 wells.
- Most recent enforcement action: boil water order by Virginia, June 2024.
- Record on file since 2012, with 0 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 0 unknown out of 606 service lines.
Check whether Craig-New Castle PSA serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
Revised Total Coliform Rule
Contaminant limit exceeded
|
110 | Jun 1, 2024 | Resolved | Yes |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Haloacetic Acids (HAA5)
Monitoring and reporting
|
Jan 1, 2023 | Resolved |
|
Total Trihalomethanes (TTHMs)
Monitoring and reporting
|
Jan 1, 2023 | Resolved |
|
Chlorine
Monitoring and reporting
|
Jul 1, 2022 | Resolved |
Full record since 2012
EPA's records for Craig-New Castle PSA go back to 2012. Before October 19, 2016 they list no health-based violations and 1 monitoring or reporting violation.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 2010 to October 18, 2016 | 0 | 1 |
| 2020s | 1 | 3 |
Enforcement actions
Virginia regulators issued 1 boil water order to Craig-New Castle PSA in 2024. The most recent was a boil water order in June 2024.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Jun 27, 2024 | Virginia | Boil water order | 1 violation (1 health-based): Revised Total Coliform Rule |
What the violations mean
Revised Total Coliform Rule
1 incidentThe system did not meet a requirement of the Revised Total Coliform Rule
Coliform and E. coli rules protect against bacteria in the distribution system
Where the water comes from
Craig-New Castle PSA draws water from 2 wells.
Annual water quality report
Craig-New Castle PSA must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Where the state allows it, systems serving fewer than 10,000 people may publish the report in a local newspaper or news site instead of mailing it, and must provide a copy on request.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Virginia.
Certified drinking water labs by state EPA guidance for private wells