Public water system record
West Travis County Public Utility Agency
Serves an area of Travis County and Hays County, TX that includes Bee Cave, Austin, Bear Creek and 1 more place · 35,664 people served
Federal records show 3 health-based violations and 5 monitoring/reporting issues for West Travis County Public Utility Agency in the last ten years. The most serious issue in this window was a Interim Enhanced Surface Water Treatment Rule violation that EPA lists as archived, not resolved.
System profile
- Health-based violations, last 10 years
- 3
- Resolved
- 2
- Unresolved
- 0
- Archived by EPA
- 1
- Any acute record
- Yes
- Monitoring issues, last 10 years
- 5
Key facts
- West Travis County Public Utility Agency draws water from 1 surface water intake.
- Most recent enforcement action: boil water order by Texas, October 2018.
- Record on file since 1993, with 4 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 0 unknown out of 9,998 service lines.
Check whether West Travis County Public Utility Agency serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
Interim Enhanced Surface Water Treatment Rule
Treatment technique failure
|
120 | Nov 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
Yes |
|
Interim Enhanced Surface Water Treatment Rule
Treatment technique failure
|
120 | Oct 1, 2018 | Resolved | Yes |
|
Interim Enhanced Surface Water Treatment Rule
Treatment technique failure
|
120 | Oct 1, 2018 | Resolved | Yes |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2025 | Active |
|
CARBON, TOTAL
Monitoring and reporting
|
Jan 1, 2023 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Jul 1, 2017 | Resolved |
|
Public Notice
OTHER
|
Sep 1, 2013 | Resolved |
|
Public Notice
OTHER
|
Mar 4, 2005 | Resolved |
Full record since 1993
EPA's records for West Travis County Public Utility Agency go back to 1993. Before October 19, 2016 they list 4 health-based violations (3 resolved, 1 archived by EPA without a recorded fix) and 8 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1990s | 1 | 3 |
| 2000s | 2 | 3 |
| 2010 to October 18, 2016 | 1 | 2 |
| October 19, 2016 to 2019 | 2 | 1 |
| 2020s | 1 | 2 |
Most recent health-based violation before October 19, 2016: Interim Enhanced Surface Water Treatment Rule (acute), began September 2013, Resolved.
Show all 4 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Interim Enhanced Surface Water Treatment Rule (acute)
Treatment technique failure
|
Sep 1, 2013 | Resolved |
|
Total Coliform
Contaminant limit exceeded
|
Jan 1, 2005 | Resolved |
|
Total Coliform
Contaminant limit exceeded
|
Oct 1, 2003 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Oct 1, 1993 | Archived |
Enforcement actions
Texas regulators issued 1 boil water order to West Travis County Public Utility Agency in 2018. The most recent was a boil water order in October 2018.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Oct 23, 2018 | Texas | Boil water order | 1 violation (1 health-based): Interim Enhanced Surface Water Treatment Rule |
What the violations mean
Interim Enhanced Surface Water Treatment Rule
3 incidentsThe system did not meet a filtration or treatment requirement for surface water
Inadequate treatment of surface water can let pathogens such as Cryptosporidium and Giardia through
Where the water comes from
West Travis County Public Utility Agency draws water from 1 surface water intake. It also has an emergency connection to Travis County WCID 17. 16 other community water systems and 5 smaller public systems such as schools, businesses or campgrounds buy water from West Travis County Public Utility Agency. 2 other public water systems have emergency connections to West Travis County Public Utility Agency.
Emergency or part-time connections to
- Travis County WCID 17 Austin, TX
Community systems that buy water from it
- Barton Creek West WSC Dripping Springs, TX
- City of Dripping Springs Dripping Springs, TX
- Crystal Mountain Water Supply Austin, TX
- Deer Creek Water Canyon Lake, TX
- Driftwood Golf and Ranch Club Dripping Springs, TX
- Dripping Springs WSC Dripping Springs, TX
- Hays County WCID 1 Austin, TX
- Hays County WCID 2 Austin, TX
- Headwaters at Barton Creek Round Rock, TX
- Lazy Nine MUD 1B Austin, TX
- Reunion Ranch WCID Austin, TX
- Senna Hills MUD Austin, TX
- Travis County MUD 11 Austin, TX
- Travis County MUD 12 Austin, TX
- Travis County MUD 13 Austin, TX
- Travis County MUD 18 Round Rock, TX
Annual water quality report
West Travis County Public Utility Agency must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Texas.
Certified drinking water labs by state EPA guidance for private wells