Public water system record
Servicio De Agua
On record as serving Ponce, Ponce Municipio, PR · Serves 300 people
Federal records show 2 health-based violations and 42 monitoring/reporting issues for Servicio De Agua in the last ten years, including an unresolved LEAD AND COPPER RULE REVISIONS violation.
System profile
- Health-based violations, last 10 years
- 2
- Resolved
- 0
- Unresolved
- 2
- Any acute record
- No
- Monitoring issues, last 10 years
- 42
Key facts
- Servicio De Agua draws water from 1 surface water intake.
- Most recent formal enforcement: compliance order (no penalty) by Puerto Rico, August 2016.
- Record on file since 1991, with 58 health-based violations before October 19, 2016.
Check whether Servicio De Agua serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
LEAD AND COPPER RULE REVISIONS
Treatment technique failure
|
350 | Oct 17, 2024 | Active | No |
|
Surface Water Treatment Rule
Treatment technique failure
|
120 | Jan 1, 2007 |
Active
Enforcement action in place
|
No |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Revised Total Coliform Rule
Monitoring violation
|
Dec 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Nov 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Oct 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Sep 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Aug 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jul 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jun 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
May 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Apr 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Mar 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Feb 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jan 1, 2025 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Dec 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Nov 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
LEAD AND COPPER RULE REVISIONS
RPT
|
Oct 17, 2024 | Active |
|
Revised Total Coliform Rule
Monitoring violation
|
Oct 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Aug 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jul 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jun 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
May 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Apr 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Mar 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Feb 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jan 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Oct 1, 2023 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Lead and Copper Rule
Monitoring and reporting
|
Jul 1, 2023 | Active |
|
Revised Total Coliform Rule
Monitoring violation
|
Jul 1, 2023 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Apr 1, 2023 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jan 1, 2023 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Oct 1, 2022 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jul 1, 2022 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Apr 1, 2022 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jan 1, 2022 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Oct 1, 2021 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jul 1, 2021 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Apr 1, 2021 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Feb 1, 2021 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jan 1, 2021 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jan 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Oct 1, 2019 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Jul 1, 2019 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Apr 1, 2019 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
Full record since 1991
EPA's records for Servicio De Agua go back to 1991. Before October 19, 2016 they list 58 health-based violations (1 resolved, 1 not resolved, 56 archived by EPA without a recorded fix) and 266 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1990s | 49 | 25 |
| 2000s | 9 | 165 |
| 2010 to October 18, 2016 | 0 | 76 |
| October 19, 2016 to 2019 | 0 | 3 |
| 2020s | 1 | 39 |
Most recent health-based violation before October 19, 2016: Total Coliform (acute), began December 2009, Archived.
Show all 58 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Total Coliform (acute)
Contaminant limit exceeded
|
Dec 1, 2009 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Oct 1, 2009 | Archived |
|
Surface Water Treatment Rule
Treatment technique failure
|
Jan 1, 2007 | Active |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jul 1, 2001 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Apr 1, 2001 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Jan 1, 2001 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Oct 1, 2000 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Aug 1, 2000 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Feb 1, 2000 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Oct 1, 1999 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jul 1, 1999 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
May 1, 1999 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Apr 1, 1999 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Feb 1, 1999 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Jan 1, 1999 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Dec 1, 1998 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Nov 1, 1998 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Oct 1, 1998 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Aug 1, 1998 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
May 1, 1998 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Apr 1, 1998 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Mar 1, 1998 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Feb 1, 1998 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jan 1, 1998 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Dec 1, 1997 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Nov 1, 1997 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jul 1, 1997 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
May 1, 1997 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Apr 1, 1997 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Feb 1, 1997 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Dec 1, 1996 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jul 1, 1996 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Jun 1, 1996 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Feb 1, 1996 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Sep 1, 1995 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Jul 1, 1995 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
May 1, 1995 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Mar 1, 1995 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Feb 1, 1995 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Oct 1, 1994 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Sep 1, 1994 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Aug 1, 1994 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
May 1, 1994 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Feb 1, 1994 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Oct 1, 1993 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jul 1, 1993 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jun 1, 1993 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
May 1, 1993 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Feb 1, 1993 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Sep 1, 1992 | Archived |
8 older violations are not listed here. EPA ECHO has the complete list.
Enforcement actions
Puerto Rico regulators and EPA took 9 formal enforcement actions against Servicio De Agua and issued 13 boil water orders between 1990 and 2016, filed as 26 records in EPA's data. The most recent was a compliance order (no penalty) in August 2016.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Aug 12, 2016 | Puerto Rico | Compliance order (no penalty) | 58 violations: Total Coliform |
| Sep 16, 2015 | EPA | Compliance order (no penalty) | 2 violations (2 health-based): Surface Water Treatment Rule |
| May 24, 2013 | Puerto Rico | Compliance order (no penalty) | 40 violations: Total Coliform |
| Mar 22, 2012 | Puerto Rico | Compliance order (no penalty) | 57 violations: Total Coliform |
| Sep 24, 2010 | EPA | Compliance order (no penalty) | 3 violations (3 health-based): Total Coliform, Surface Water Treatment Rule |
| Mar 23, 2010 | Puerto Rico | Boil water order | 42 violations: Total Coliform |
| Sep 10, 2009 | Puerto Rico | Boil water order | 33 violations: Total Coliform |
| Mar 27, 2009 | Puerto Rico | Boil water order | 30 violations: Total Coliform |
| Jan 19, 2007 | Puerto Rico | Compliance order (no penalty) | 7 violations: Total Coliform |
| Aug 3, 2004 | EPA | Compliance order (no penalty) | 134 violations (54 health-based): Total Coliform |
| Apr 13, 2001 | EPA | Compliance order (no penalty) | 109 violations (54 health-based): Total Coliform |
| Aug 7, 1995 | EPA | Compliance order (no penalty) | 61 violations (42 health-based): Total Coliform, Surface Water Treatment Rule |
| Mar 19, 1993 | Puerto Rico | Boil water order | 1 violation (1 health-based): Total Coliform |
| Oct 19, 1992 | Puerto Rico | Boil water order | 1 violation (1 health-based): Total Coliform |
| Aug 21, 1992 | Puerto Rico | Boil water order | 1 violation (1 health-based): Total Coliform |
| Jul 21, 1992 | Puerto Rico | Boil water order | 1 violation (1 health-based): Total Coliform |
| May 19, 1992 | Puerto Rico | Boil water order | 1 violation (1 health-based): Total Coliform |
| Mar 16, 1992 | Puerto Rico | Boil water order | 1 violation (1 health-based): Total Coliform |
| Dec 15, 1990 | Puerto Rico | Boil water order | 1 violation |
| Aug 15, 1990 | Puerto Rico | Boil water order | 1 violation |
| Jul 16, 1990 | Puerto Rico | Boil water order | 1 violation |
| Jun 15, 1990 | Puerto Rico | Boil water order | 1 violation |
What the violations mean
LEAD AND COPPER RULE REVISIONS
1 incidentThe system did not complete a treatment step or action that the LEAD AND COPPER RULE REVISIONS requires (a treatment technique violation).
The utility had to notify customers about this violation.
Surface Water Treatment Rule
1 incidentThe system did not complete a treatment step or action that the Surface Water Treatment Rule requires (a treatment technique violation).
The utility had to notify customers about this violation.
Where the water comes from
Servicio De Agua draws water from 1 surface water intake.
Annual water quality report
Servicio De Agua must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 500 or fewer people may meet the rule by telling customers the report is available on request, so you may need to ask Servicio De Agua for a copy.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Puerto Rico.
Certified drinking water labs by state EPA guidance for private wells