Public water system record
Smoky Mtn Retreat-Eagle`s Nest
Serves an area of Haywood County, NC that includes Maggie Valley · 422 people served
Federal records show 1 health-based violation and 3 monitoring/reporting issues for Smoky Mtn Retreat-Eagle`s Nest in the last ten years. The most serious issue in this window was a resolved LEAD AND COPPER RULE REVISIONS violation.
System profile
- Health-based violations, last 10 years
- 1
- Resolved
- 1
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 3
Key facts
- Smoky Mtn Retreat-Eagle`s Nest buys its water from Town of Waynesville.
- Most recent formal enforcement: compliance order (no penalty) by North Carolina, January 2024.
- Record on file since 2003, with 0 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 1 unknown out of 135 service lines.
Check whether Smoky Mtn Retreat-Eagle`s Nest serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
LEAD AND COPPER RULE REVISIONS
Treatment technique failure
|
350 | Oct 17, 2024 | Resolved | No |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
LEAD AND COPPER RULE REVISIONS
RPT
|
Oct 17, 2024 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Jan 1, 2024 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Jan 1, 2018 | Resolved |
Full record since 2003
EPA's records for Smoky Mtn Retreat-Eagle`s Nest go back to 2003. Before October 19, 2016 they list no health-based violations and 8 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 2000s | 0 | 6 |
| 2010 to October 18, 2016 | 0 | 2 |
| October 19, 2016 to 2019 | 0 | 1 |
| 2020s | 1 | 2 |
Enforcement actions
North Carolina regulators took 5 formal enforcement actions against Smoky Mtn Retreat-Eagle`s Nest between 2009 and 2024. The most recent was a compliance order (no penalty) in January 2024.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Jan 31, 2024 | North Carolina | Compliance order (no penalty) | 1 violation: Lead and Copper Rule |
| May 14, 2018 | North Carolina | Compliance order (no penalty) | 1 violation: Lead and Copper Rule |
| Jan 14, 2016 | North Carolina | Compliance order (no penalty) | 1 violation: Public Notice |
| Dec 12, 2014 | North Carolina | Compliance order (no penalty) | 1 violation: Haloacetic Acids (HAA5) |
| Aug 13, 2009 | North Carolina | Compliance order with a penalty | 1 violation: Lead and Copper Rule |
What the violations mean
LEAD AND COPPER RULE REVISIONS
1 incidentThe system did not complete a treatment step or action that the LEAD AND COPPER RULE REVISIONS requires (a treatment technique violation).
The utility had to notify customers about this violation.
Where the water comes from
Smoky Mtn Retreat-Eagle`s Nest buys its water from Town of Waynesville. It lists no wells or intakes of its own.
Buys water from
- Town of Waynesville Waynesville, NC
Annual water quality report
Smoky Mtn Retreat-Eagle`s Nest must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 500 or fewer people may meet the rule by telling customers the report is available on request, so you may need to ask Smoky Mtn Retreat-Eagle`s Nest for a copy.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by North Carolina.
Certified drinking water labs by state EPA guidance for private wells