Public water system record
Montgomery County Water System
Serves an area of Montgomery County, NC that includes Mount Gilead · 14,710 people served
Federal records show 14 health-based violations and 18 monitoring/reporting issues for Montgomery County Water System in the last ten years. The most serious issue in this window was a resolved Haloacetic Acids (HAA5) violation.
System profile
- Health-based violations, last 10 years
- 14
- Resolved
- 14
- Unresolved
- 0
- Any acute record
- Yes
- Monitoring issues, last 10 years
- 18
Key facts
- Montgomery County Water System draws water from 1 surface water intake.
- Highest measured level in the last 10 years: Haloacetic Acids (HAA5), 0.078 mg/L, federal limit 0.06 mg/L (1.3 times the limit), 2025.
- Most recent formal enforcement: compliance order (no penalty) by North Carolina, October 2025.
- Record on file since 1984, with 2 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 5,372 unknown out of 5,873 service lines.
Check whether Montgomery County Water System serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.078 mg/L, federal limit 0.06 mg/L (1.3 times the limit)
|
220 | Jul 1, 2025 | Resolved | No |
|
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
Measured 0.084 mg/L, federal limit 0.08 mg/L (1.1 times the limit)
|
220 | Apr 1, 2025 | Resolved | No |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.07 mg/L, federal limit 0.06 mg/L (1.2 times the limit)
|
220 | Apr 1, 2025 | Resolved | No |
|
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
Measured 0.087 mg/L, federal limit 0.08 mg/L (1.1 times the limit)
|
220 | Jan 1, 2025 | Resolved | No |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.07 mg/L, federal limit 0.06 mg/L (1.2 times the limit)
|
220 | Jan 1, 2025 | Resolved | No |
|
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
Measured 0.09 mg/L, federal limit 0.08 mg/L (1.1 times the limit)
|
220 | Oct 1, 2024 | Resolved | No |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.067 mg/L, federal limit 0.06 mg/L (1.1 times the limit)
|
220 | Oct 1, 2024 | Resolved | No |
|
CARBON, TOTAL
Treatment technique failure
|
210 | Jan 1, 2022 | Resolved | No |
|
CARBON, TOTAL
Treatment technique failure
|
210 | Oct 1, 2021 | Resolved | No |
|
CARBON, TOTAL
Treatment technique failure
|
210 | Jul 1, 2021 | Resolved | No |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.062 mg/L, federal limit 0.06 mg/L (at or just above the limit)
|
220 | Apr 1, 2021 | Resolved | No |
|
Haloacetic Acids (HAA5)
Contaminant limit exceeded
Measured 0.061 mg/L, federal limit 0.06 mg/L (at or just above the limit)
|
220 | Oct 1, 2020 | Resolved | No |
|
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
Measured 0.081 mg/L, federal limit 0.08 mg/L (at or just above the limit)
|
220 | Apr 1, 2019 | Resolved | No |
|
Interim Enhanced Surface Water Treatment Rule
Treatment technique failure
|
120 | Feb 1, 2019 | Resolved | Yes |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Haloacetic Acids (HAA5)
Monitoring and reporting
|
Aug 15, 2025 |
Active
Enforcement action in place
|
|
Public Notice
OTHER
|
Jun 19, 2025 | Resolved |
|
Public Notice
OTHER
|
Jun 19, 2025 | Resolved |
|
Haloacetic Acids (HAA5)
Monitoring and reporting
|
Jun 1, 2025 |
Active
Enforcement action in place
|
|
Public Notice
OTHER
|
Apr 4, 2025 | Resolved |
|
Public Notice
OTHER
|
Apr 4, 2025 | Resolved |
|
CARBON, TOTAL
Monitoring and reporting
|
Apr 1, 2025 | Resolved |
|
CARBON, TOTAL
Monitoring and reporting
|
Apr 1, 2025 | Resolved |
|
Revised Total Coliform Rule
RPT
|
Mar 11, 2025 | Resolved |
|
Revised Total Coliform Rule
RPT
|
Oct 1, 2024 | Resolved |
|
Public Notice
OTHER
|
Mar 5, 2022 | Resolved |
|
Public Notice
OTHER
|
Jan 21, 2022 | Resolved |
|
Public Notice
OTHER
|
Jan 31, 2021 | Resolved |
|
Public Notice
OTHER
|
Jan 14, 2021 | Resolved |
|
Atrazine
Monitoring and reporting
|
Jan 1, 2019 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Jan 1, 2019 | Resolved |
|
Chlorine
Monitoring and reporting
|
Jan 1, 2018 | Resolved |
|
Revised Total Coliform Rule
Monitoring violation
|
Jan 1, 2018 | Resolved |
Full record since 1984
EPA's records for Montgomery County Water System go back to 1984. Before October 19, 2016 they list 2 health-based violations (2 resolved) and 46 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1980s | 0 | 46 |
| 2010 to October 18, 2016 | 2 | 0 |
| October 19, 2016 to 2019 | 2 | 4 |
| 2020s | 12 | 14 |
Most recent health-based violation before October 19, 2016: Interim Enhanced Surface Water Treatment Rule (acute), began January 2016, Resolved.
Show all 2 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Interim Enhanced Surface Water Treatment Rule (acute)
Treatment technique failure
|
Jan 1, 2016 | Resolved |
|
Interim Enhanced Surface Water Treatment Rule (acute)
Treatment technique failure
|
Jan 1, 2016 | Resolved |
Enforcement actions
North Carolina regulators took 14 formal enforcement actions against Montgomery County Water System between 2018 and 2025, filed as 17 records in EPA's data. The most recent was a compliance order (no penalty) in October 2025.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Oct 1, 2025 | North Carolina | Compliance order (no penalty) | 2 violations: Haloacetic Acids (HAA5) |
| Jul 29, 2025 | North Carolina | Compliance order (no penalty) | 2 violations: CARBON, TOTAL |
| Jun 7, 2025 | North Carolina | Compliance order (no penalty) | 1 violation: Revised Total Coliform Rule |
| Jan 9, 2025 | North Carolina | Compliance order (no penalty) | 1 violation: Revised Total Coliform Rule |
| Nov 27, 2024 | North Carolina | Compliance order (no penalty) | 7 violations (7 health-based): Total Trihalomethanes (TTHMs), Haloacetic Acids (HAA5) |
| May 6, 2022 | North Carolina | Compliance order (no penalty) | 1 violation: Public Notice |
| Jul 29, 2021 | North Carolina | Compliance order (no penalty) | 3 violations (3 health-based): CARBON, TOTAL |
| Dec 18, 2020 | North Carolina | Compliance order (no penalty) | 2 violations (2 health-based): Haloacetic Acids (HAA5) |
| Jun 9, 2020 | North Carolina | Compliance order with a penalty | 1 violation: Atrazine |
| Jan 31, 2020 | North Carolina | Compliance order (no penalty) | 1 violation: Atrazine |
| Jun 18, 2019 | North Carolina | Compliance order (no penalty) | 1 violation (1 health-based): Total Trihalomethanes (TTHMs) |
| May 6, 2019 | North Carolina | Compliance order (no penalty) | 1 violation: Lead and Copper Rule |
| Feb 28, 2019 | North Carolina | Compliance order (no penalty) | 1 violation (1 health-based): Interim Enhanced Surface Water Treatment Rule |
| Feb 21, 2018 | North Carolina | Compliance order (no penalty) | 2 violations: Chlorine, Revised Total Coliform Rule |
What the violations mean
Haloacetic Acids (HAA5)
6 incidentsHaloacetic acid byproducts exceeded the federal limit
Long-term exposure to HAAs may increase cancer risk
Total Trihalomethanes (TTHMs)
4 incidentsDisinfection byproduct levels exceeded the federal limit
Long-term TTHM exposure may increase bladder cancer risk
CARBON, TOTAL
3 incidentsThe system did not complete a treatment step or action that federal rules require for CARBON, TOTAL (a treatment technique violation).
The utility had to notify customers about each of these violations.
Interim Enhanced Surface Water Treatment Rule
1 incidentThe system did not meet a filtration or treatment requirement for surface water
Inadequate treatment of surface water can let pathogens such as Cryptosporidium and Giardia through
Where the water comes from
Montgomery County Water System draws water from 1 surface water intake. 8 other community water systems buy water from Montgomery County Water System.
Community systems that buy water from it
- Carolina Forest Water System Charlotte, NC
- Robbins Water System Robbins, NC
- Town of Biscoe Biscoe, NC
- Town of Candor Candor, NC
- Town of Mount Gilead Mount Gilead, NC
- Town of Star Star, NC
- Town of Troy Troy, NC
- Woodrun S/D Charlotte, NC
Annual water quality report
Montgomery County Water System must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by North Carolina.
Certified drinking water labs by state EPA guidance for private wells