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Public water system record

City of High Point

Serves High Point, Guilford County, NC · 118,399 people served

Federal records show 1 health-based violation and 2 monitoring/reporting issues for City of High Point in the last ten years. The most serious issue in this window was a resolved Surface Water Treatment Rule violation.

  • NC0241020
  • HIGH POINT
  • NC
  • 118,399 served

System profile

Source water Surface water
ZIP 27261
EPA system ID NC0241020

Verify this system on EPA ECHO →

Health-based violations, last 10 years
1
Resolved
1
Unresolved
0
Any acute record
No
Monitoring issues, last 10 years
2

Key facts

  • City of High Point draws water from 2 surface water intakes.
  • Most recent formal enforcement: compliance order (no penalty) by North Carolina, February 2025.
  • Record on file since 1996, with 1 health-based violation before October 19, 2016.
  • Lead pipe inventory: 0 lead and 0 unknown out of 43,340 service lines.

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Health-based violations

Since October 2016

Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.

Contaminant Rule family Start date Status Acute
Surface Water Treatment Rule
Treatment technique failure
 120 Jan 1, 2025 Resolved No

Monitoring and reporting issues

Since October 2016

Missed tests or reports, not contaminants found above a limit.

Issue Start date Status
Haloacetic Acids (HAA5)
Monitoring and reporting
 Apr 1, 2024 Resolved
Total Trihalomethanes (TTHMs)
Monitoring and reporting
 Apr 1, 2024 Resolved

Full record since 1996

EPA's records for City of High Point go back to 1996. Before October 19, 2016 they list 1 health-based violation (1 resolved) and 4 monitoring or reporting violations.

Violations that began in Health-based Monitoring and reporting
1990s 0 1
2000s 0 3
2010 to October 18, 2016 1 0
2020s 1 2

Most recent health-based violation before October 19, 2016: Interim Enhanced Surface Water Treatment Rule (acute), began January 2010, Resolved.

Show the health-based violation before October 19, 2016
Contaminant Start date Status
Interim Enhanced Surface Water Treatment Rule (acute)
Treatment technique failure
 Jan 1, 2010 Resolved

Enforcement actions

North Carolina regulators took 2 formal enforcement actions against City of High Point between 2024 and 2025. The most recent was a compliance order (no penalty) in February 2025.

Date By Action Violations covered
Feb 26, 2025 North Carolina Compliance order (no penalty) 1 violation (1 health-based): Surface Water Treatment Rule
Jul 18, 2024 North Carolina Compliance order (no penalty) 2 violations: Total Trihalomethanes (TTHMs), Haloacetic Acids (HAA5)

What the violations mean

Surface Water Treatment Rule

1 incident

The system did not complete a treatment step or action that the Surface Water Treatment Rule requires (a treatment technique violation).

The utility had to notify customers about this violation.

Where the water comes from

City of High Point draws water from 2 surface water intakes. It also buys water from Piedmont Triad Regional. It also has emergency connections to City of Greensboro, Davidson Water Inc and City of Thomasville. 1 other community water system buys water from City of High Point. 4 other public water systems have emergency connections to City of High Point.

Buys water from

Emergency or part-time connections to

Community systems that buy water from it

Annual water quality report

City of High Point must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.

Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.

Find a posted report with EPA's Consumer Confidence Report search

Testing your own water

To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by North Carolina.

Certified drinking water labs by state EPA guidance for private wells