Public water system record
Charlotte Water
Serves Charlotte, Huntersville, Mint Hill and 4 more places, Mecklenburg County, NC · 1,163,701 people served
Federal records show no health-based violations and no monitoring or reporting issues for Charlotte Water in the last ten years.
System profile
- Health-based violations, last 10 years
- 0
- Resolved
- 0
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 0
Key facts
- Charlotte Water draws water from 2 surface water intakes.
- Most recent formal enforcement: compliance order (no penalty) by North Carolina, April 2015.
- Record on file since 1993, with 3 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 0 unknown out of 333,871 service lines.
Check whether Charlotte Water serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
None since October 2016, and no monitoring or reporting violations either.
Full record since 1993
EPA's records for Charlotte Water go back to 1993. Before October 19, 2016 they list 3 health-based violations (3 resolved) and 7 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1990s | 2 | 0 |
| 2000s | 1 | 5 |
| 2010 to October 18, 2016 | 0 | 2 |
Most recent health-based violation before October 19, 2016: Total Coliform, began June 2005, Resolved.
Show all 3 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Total Coliform
Contaminant limit exceeded
|
Jun 1, 2005 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Dec 1, 1993 | Resolved |
|
Surface Water Treatment Rule
Treatment technique failure
|
Nov 1, 1993 | Resolved |
Enforcement actions
North Carolina regulators took 1 formal enforcement action against Charlotte Water in 2015. The most recent was a compliance order (no penalty) in April 2015.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Apr 29, 2015 | North Carolina | Compliance order (no penalty) | 2 violations: Haloacetic Acids (HAA5), Total Trihalomethanes (TTHMs) |
Where the water comes from
Charlotte Water draws water from 2 surface water intakes. 7 other community water systems buy water from Charlotte Water. 2 other public water systems have emergency connections to Charlotte Water.
Community systems that buy water from it
- Brookdale Development Harrisburg, NC
- Huntley Glen Townhomes Cary, NC
- Park South S/D Cary, NC
- Parkway Crossing Cary, NC
- River Pointe Estates Charlotte, NC
- The Enclave at City Park Cary, NC
- Town of Harrisburg Harrisburg, NC
Annual water quality report
Charlotte Water must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by North Carolina.
Certified drinking water labs by state EPA guidance for private wells