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Public water system record

Town of Franklin

Serves an area of Macon County, NC that includes Franklin · 9,650 people served

Federal records show 2 health-based violations and 6 monitoring/reporting issues for Town of Franklin in the last ten years. The most serious issue in this window was a resolved Lead and Copper Rule violation.

  • NC0157010
  • FRANKLIN
  • NC
  • 9,650 served

System profile

Source water Surface water
ZIP 28744
EPA system ID NC0157010

Verify this system on EPA ECHO →

Health-based violations, last 10 years
2
Resolved
2
Unresolved
0
Any acute record
No
Monitoring issues, last 10 years
6

Key facts

  • Town of Franklin draws water from 1 surface water intake.
  • Most recent formal enforcement: compliance order (no penalty) by North Carolina, January 2025.
  • Record on file since 1994, with 0 health-based violations before October 19, 2016.
  • Lead pipe inventory: 0 lead and 11 unknown out of 3,742 service lines.

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Health-based violations

Since October 2016

Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.

Contaminant Rule family Start date Status Acute
Lead and Copper Rule
Treatment technique failure
 350 Dec 10, 2024 Resolved No
LEAD AND COPPER RULE REVISIONS
Treatment technique failure
 350 Oct 17, 2024 Resolved No

Monitoring and reporting issues

Since October 2016

Missed tests or reports, not contaminants found above a limit.

Issue Start date Status
LEAD AND COPPER RULE REVISIONS
RPT
 Oct 17, 2024 Resolved
Haloacetic Acids (HAA5)
Monitoring and reporting
 Jun 1, 2020 Resolved
Total Trihalomethanes (TTHMs)
Monitoring and reporting
 Jun 1, 2020 Resolved
Public Notice
OTHER
 Jul 19, 2019 Resolved
CARBON, TOTAL
Monitoring and reporting
 Apr 1, 2018 Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
CARBON, TOTAL
Monitoring and reporting
 Jul 1, 2017 Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.

Full record since 1994

EPA's records for Town of Franklin go back to 1994. Before October 19, 2016 they list no health-based violations and 41 monitoring or reporting violations.

Violations that began in Health-based Monitoring and reporting
1990s 0 1
2000s 0 38
2010 to October 18, 2016 0 2
October 19, 2016 to 2019 0 3
2020s 2 3

Enforcement actions

North Carolina regulators took 5 formal enforcement actions against Town of Franklin between 2008 and 2025. The most recent was a compliance order (no penalty) in January 2025.

Date By Action Violations covered
Jan 24, 2025 North Carolina Compliance order (no penalty) 1 violation (1 health-based): Lead and Copper Rule
Sep 21, 2020 North Carolina Compliance order (no penalty) 2 violations: Haloacetic Acids (HAA5), Total Trihalomethanes (TTHMs)
Oct 14, 2019 North Carolina Compliance order (no penalty) 1 violation: Public Notice
Oct 25, 2017 North Carolina Compliance order (no penalty) 1 violation: CARBON, TOTAL
May 23, 2008 North Carolina Compliance order with a penalty 26 violations: BHC-GAMMA, Methoxychlor, Toxaphene, Dalapon, Simazine

What the violations mean

Lead and Copper Rule

1 incident

The system did not complete a treatment step or action that the Lead and Copper Rule requires (a treatment technique violation).

The utility had to notify customers about this violation.

LEAD AND COPPER RULE REVISIONS

1 incident

The system did not complete a treatment step or action that the LEAD AND COPPER RULE REVISIONS requires (a treatment technique violation).

The utility had to notify customers about this violation.

Where the water comes from

Town of Franklin draws water from 1 surface water intake. 3 other community water systems buy water from Town of Franklin.

Community systems that buy water from it

Annual water quality report

Town of Franklin must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.

Where the state allows it, systems serving fewer than 10,000 people may publish the report in a local newspaper or news site instead of mailing it, and must provide a copy on request.

Find a posted report with EPA's Consumer Confidence Report search

Testing your own water

To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by North Carolina.

Certified drinking water labs by state EPA guidance for private wells