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Public water system record

Cinnamon Woods

Serves Flat Rock and Mills River, Henderson County, NC · 288 people served

Federal records show 1 health-based violation and 11 monitoring/reporting issues for Cinnamon Woods in the last ten years. The most serious issue in this window was a resolved LEAD AND COPPER RULE REVISIONS violation.

  • NC0145167
  • CHARLOTTE
  • NC
  • 288 served

System profile

Source water Purchased surface water
ZIP 28224
EPA system ID NC0145167

Verify this system on EPA ECHO →

Health-based violations, last 10 years
1
Resolved
1
Unresolved
0
Any acute record
No
Monitoring issues, last 10 years
11

Key facts

  • Cinnamon Woods buys its water from City of Hendersonville.
  • Most recent formal enforcement: compliance order (no penalty) by North Carolina, November 2024.
  • Record on file since 1994, with 0 health-based violations before October 19, 2016.
  • Lead pipe inventory: 0 lead and 0 unknown out of 124 service lines.

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Health-based violations

Since October 2016

Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.

Contaminant Rule family Start date Status Acute
LEAD AND COPPER RULE REVISIONS
Treatment technique failure
 350 Oct 17, 2024 Resolved No

Monitoring and reporting issues

Since October 2016

Missed tests or reports, not contaminants found above a limit.

Issue Start date Status
LEAD AND COPPER RULE REVISIONS
RPT
 Oct 17, 2024 Resolved
Consumer Confidence Rule
OTHER
 Jul 1, 2024 Resolved
Lead and Copper Rule
Monitoring and reporting
 Jan 1, 2023 Resolved
Lead and Copper Rule
Monitoring and reporting
 Jan 1, 2022 Resolved
Consumer Confidence Rule
OTHER
 Jul 1, 2020 Resolved
Consumer Confidence Rule
OTHER
 Jul 1, 2019 Resolved
Lead and Copper Rule
Monitoring and reporting
 Jan 1, 2019 Resolved
Consumer Confidence Rule
OTHER
 Jul 1, 2018 Resolved
Lead and Copper Rule
Monitoring and reporting
 Jan 1, 2018 Active
Enforcement action in place
Lead and Copper Rule
Monitoring and reporting
 Apr 1, 2017 Active
Enforcement action in place
Lead and Copper Rule
Monitoring and reporting
 Jan 1, 2016 Active
Enforcement action in place

Full record since 1994

EPA's records for Cinnamon Woods go back to 1994. Before October 19, 2016 they list no health-based violations and 17 monitoring or reporting violations.

Violations that began in Health-based Monitoring and reporting
1990s 0 3
2000s 0 13
2010 to October 18, 2016 0 1
October 19, 2016 to 2019 0 5
2020s 1 5

Enforcement actions

North Carolina regulators and EPA took 10 formal enforcement actions against Cinnamon Woods between 2000 and 2024. The most recent was a compliance order (no penalty) in November 2024.

Date By Action Violations covered
Nov 14, 2024 North Carolina Compliance order (no penalty) 1 violation: Consumer Confidence Rule
Mar 2, 2023 North Carolina Compliance order (no penalty) 1 violation: Lead and Copper Rule
May 6, 2019 North Carolina Compliance order (no penalty) 1 violation: Lead and Copper Rule
May 14, 2018 North Carolina Compliance order (no penalty) 1 violation: Lead and Copper Rule
Jun 12, 2017 North Carolina Compliance order (no penalty) 1 violation: Lead and Copper Rule
Jun 27, 2016 North Carolina Compliance order (no penalty) 1 violation: Lead and Copper Rule
Jun 26, 2008 North Carolina Compliance order with a penalty 2 violations: Lead and Copper Rule
Jul 11, 2001 North Carolina Compliance order with a penalty 2 violations: Lead and Copper Rule
Jul 11, 2001 North Carolina Administrative penalty 2 violations: Lead and Copper Rule
May 25, 2000 EPA Compliance order (no penalty) 1 violation: Consumer Confidence Rule

What the violations mean

LEAD AND COPPER RULE REVISIONS

1 incident

The system did not complete a treatment step or action that the LEAD AND COPPER RULE REVISIONS requires (a treatment technique violation).

The utility had to notify customers about this violation.

Where the water comes from

Cinnamon Woods buys its water from City of Hendersonville. It lists no wells or intakes of its own.

Buys water from

Annual water quality report

Cinnamon Woods must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.

Systems serving 500 or fewer people may meet the rule by telling customers the report is available on request, so you may need to ask Cinnamon Woods for a copy.

Find a posted report with EPA's Consumer Confidence Report search

Testing your own water

To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by North Carolina.

Certified drinking water labs by state EPA guidance for private wells