Public water system record
The Heritage of Sugar Mountain
On record as serving Newland, Avery County, NC · Serves 55 people
Federal records show 1 health-based violation and 5 monitoring/reporting issues for The Heritage of Sugar Mountain in the last ten years. The most serious issue in this window was a resolved LEAD AND COPPER RULE REVISIONS violation.
System profile
- Health-based violations, last 10 years
- 1
- Resolved
- 1
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 5
Key facts
- The Heritage of Sugar Mountain draws water from 1 well.
- Most recent formal enforcement: compliance order (no penalty) by North Carolina, December 2025.
- Record on file since 1999, with 0 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 0 unknown out of 1 service line.
Check whether The Heritage of Sugar Mountain serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
LEAD AND COPPER RULE REVISIONS
Treatment technique failure
|
350 | Oct 17, 2024 | Resolved | No |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Lead and Copper Rule
Monitoring and reporting
|
Oct 1, 2025 |
Active
Enforcement action in place
|
|
LEAD AND COPPER RULE REVISIONS
RPT
|
Oct 17, 2024 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2020 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2018 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Apr 1, 2017 |
Active
Enforcement action in place
|
Full record since 1999
EPA's records for The Heritage of Sugar Mountain go back to 1999. Before October 19, 2016 they list no health-based violations and 6 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1990s | 0 | 2 |
| 2000s | 0 | 1 |
| 2010 to October 18, 2016 | 0 | 3 |
| October 19, 2016 to 2019 | 0 | 2 |
| 2020s | 1 | 3 |
Enforcement actions
North Carolina regulators took 6 formal enforcement actions against The Heritage of Sugar Mountain between 2012 and 2025. The most recent was a compliance order (no penalty) in December 2025.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Dec 5, 2025 | North Carolina | Compliance order (no penalty) | 1 violation: Lead and Copper Rule |
| Jun 12, 2017 | North Carolina | Compliance order (no penalty) | 1 violation: Lead and Copper Rule |
| Feb 22, 2013 | North Carolina | Compliance order with a penalty | 1 violation: Total Coliform |
| Feb 1, 2013 | North Carolina | Compliance order (no penalty) | 1 violation: Total Coliform |
| Oct 22, 2012 | North Carolina | Compliance order (no penalty) | 1 violation: Chlorine |
| Sep 19, 2012 | North Carolina | Compliance order (no penalty) | 1 violation: Chlorine |
What the violations mean
LEAD AND COPPER RULE REVISIONS
1 incidentThe system did not complete a treatment step or action that the LEAD AND COPPER RULE REVISIONS requires (a treatment technique violation).
The utility had to notify customers about this violation.
Where the water comes from
The Heritage of Sugar Mountain draws water from 1 well.
Annual water quality report
The Heritage of Sugar Mountain must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 500 or fewer people may meet the rule by telling customers the report is available on request, so you may need to ask The Heritage of Sugar Mountain for a copy.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by North Carolina.
Certified drinking water labs by state EPA guidance for private wells