Public water system record
Sugar Mountain Utility
Serves Banner Elk and Sugar Mountain, Avery County, NC · 3,226 people served
Federal records show no health-based violations and 2 monitoring/reporting issues for Sugar Mountain Utility in the last ten years.
System profile
- Health-based violations, last 10 years
- 0
- Resolved
- 0
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 2
Key facts
- Sugar Mountain Utility draws water from 23 wells (2 of them for emergency, seasonal or other part-time use).
- Most recent formal enforcement: compliance order (no penalty) by North Carolina, October 2017.
- Record on file since 2016, with 0 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 1,269 unknown out of 1,354 service lines.
Check whether Sugar Mountain Utility serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
None since October 2016.
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Haloacetic Acids (HAA5)
Monitoring and reporting
|
Sep 1, 2016 | Resolved |
|
Total Trihalomethanes (TTHMs)
Monitoring and reporting
|
Sep 1, 2016 | Resolved |
Full record since 2016
EPA's records for Sugar Mountain Utility go back to 2016. Before October 19, 2016 they list no health-based violations and 2 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 2010 to October 18, 2016 | 0 | 2 |
Enforcement actions
North Carolina regulators took 1 formal enforcement action against Sugar Mountain Utility in 2017. The most recent was a compliance order (no penalty) in October 2017.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Oct 23, 2017 | North Carolina | Compliance order (no penalty) | 2 violations: Total Trihalomethanes (TTHMs), Haloacetic Acids (HAA5) |
Where the water comes from
Sugar Mountain Utility draws water from 23 wells (2 of them for emergency, seasonal or other part-time use).
Annual water quality report
Sugar Mountain Utility must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Where the state allows it, systems serving fewer than 10,000 people may publish the report in a local newspaper or news site instead of mailing it, and must provide a copy on request.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by North Carolina.
Certified drinking water labs by state EPA guidance for private wells