Public water system record
Norton Water Department
Serves an area of Bristol County, MA that includes Norton Center · 19,161 people served
Federal records show 1 health-based violation and 1 monitoring/reporting issue for Norton Water Department in the last ten years. The most serious issue in this window was a Total Trihalomethanes (TTHMs) violation that EPA lists as archived, not resolved.
System profile
- Health-based violations, last 10 years
- 1
- Resolved
- 0
- Unresolved
- 0
- Archived by EPA
- 1
- Any acute record
- No
- Monitoring issues, last 10 years
- 1
Key facts
- Norton Water Department draws water from 6 wells (1 of them for emergency, seasonal or other part-time use).
- Most recent formal enforcement: compliance order (no penalty) by Massachusetts, January 2024.
- Record on file since 1981, with 9 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 3,936 unknown out of 5,842 service lines.
Check whether Norton Water Department serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
Total Trihalomethanes (TTHMs)
Contaminant limit exceeded
|
220 | Oct 1, 2021 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
No |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Lead and Copper Rule
Monitoring and reporting
|
Jul 1, 2023 |
Active
Enforcement action in place
|
Full record since 1981
EPA's records for Norton Water Department go back to 1981. Before October 19, 2016 they list 9 health-based violations (3 resolved, 6 archived by EPA without a recorded fix) and 3 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1980s | 0 | 1 |
| 1990s | 3 | 2 |
| 2000s | 5 | 0 |
| 2010 to October 18, 2016 | 1 | 0 |
| 2020s | 1 | 1 |
Most recent health-based violation before October 19, 2016: Total Coliform, began July 2013, Resolved.
Show all 9 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Total Coliform
Contaminant limit exceeded
|
Jul 1, 2013 | Resolved |
|
Total Coliform
Contaminant limit exceeded
|
Aug 1, 2007 | Resolved |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jul 1, 2002 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Jun 1, 2001 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Oct 1, 2000 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
May 1, 2000 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Jun 1, 1999 | Archived |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jul 1, 1998 | Archived |
|
Total Coliform
Contaminant limit exceeded
|
Sep 1, 1996 | Resolved |
Enforcement actions
Massachusetts regulators took 10 formal enforcement actions against Norton Water Department between 1994 and 2024. The most recent was a compliance order (no penalty) in January 2024.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Jan 17, 2024 | Massachusetts | Compliance order (no penalty) | 1 violation: Lead and Copper Rule |
| Dec 28, 2021 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Total Trihalomethanes (TTHMs) |
| Dec 6, 2007 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Total Coliform |
| Aug 22, 2002 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Total Coliform |
| Aug 7, 2001 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Total Coliform |
| Nov 6, 2000 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Total Coliform |
| Jun 1, 2000 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Total Coliform |
| Oct 19, 1999 | Massachusetts | Compliance order (no penalty) | 2 violations (1 health-based): Total Coliform |
| Nov 4, 1998 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Total Coliform |
| Jun 30, 1994 | Massachusetts | Compliance order (no penalty) | 1 violation: Total Coliform |
What the violations mean
Total Trihalomethanes (TTHMs)
1 incidentDisinfection byproduct levels exceeded the federal limit
Long-term TTHM exposure may increase bladder cancer risk
Where the water comes from
Norton Water Department draws water from 6 wells (1 of them for emergency, seasonal or other part-time use). 1 other public water system has an emergency connection to Norton Water Department.
Annual water quality report
Norton Water Department must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Massachusetts.
Certified drinking water labs by state EPA guidance for private wells