Public water system record
Aquarion Water Company (Dover)
Serves an area of Norfolk County, MA that includes Dover · 1,922 people served
Federal records show 1 health-based violation and 4 monitoring/reporting issues for Aquarion Water Company (Dover) in the last ten years. The most serious issue in this window was a Revised Total Coliform Rule violation that EPA lists as archived, not resolved.
System profile
- Health-based violations, last 10 years
- 1
- Resolved
- 0
- Unresolved
- 0
- Archived by EPA
- 1
- Any acute record
- Yes
- Monitoring issues, last 10 years
- 4
Key facts
- Aquarion Water Company (Dover) draws water from 9 wells (2 of them for emergency, seasonal or other part-time use).
- Most recent formal enforcement: compliance order (no penalty) by Massachusetts, October 2024.
- Record on file since 2006, with 2 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 353 unknown out of 644 service lines.
Check whether Aquarion Water Company (Dover) serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
Revised Total Coliform Rule
Contaminant limit exceeded
|
110 | Jun 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
Yes |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Revised Total Coliform Rule
Monitoring violation
|
Sep 1, 2024 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Lead and Copper Rule
Monitoring and reporting
|
Jul 1, 2023 |
Active
Enforcement action in place
|
|
Public Notice
OTHER
|
Aug 13, 2019 | Resolved |
|
Revised Total Coliform Rule
RPT
|
Jul 1, 2018 |
Active
Enforcement action in place
|
Full record since 2006
EPA's records for Aquarion Water Company (Dover) go back to 2006. Before October 19, 2016 they list 2 health-based violations (2 resolved) and 22 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 2000s | 0 | 22 |
| 2010 to October 18, 2016 | 2 | 0 |
| October 19, 2016 to 2019 | 0 | 2 |
| 2020s | 1 | 2 |
Most recent health-based violation before October 19, 2016: Total Coliform, began June 2013, Resolved.
Show all 2 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Total Coliform
Contaminant limit exceeded
|
Jun 1, 2013 | Resolved |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Jun 1, 2012 | Resolved |
Enforcement actions
Massachusetts regulators took 7 formal enforcement actions against Aquarion Water Company (Dover) between 2006 and 2024. The most recent was a compliance order (no penalty) in October 2024.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Oct 31, 2024 | Massachusetts | Compliance order (no penalty) | 1 violation: Revised Total Coliform Rule |
| Aug 2, 2024 | Massachusetts | Compliance order (no penalty) | 1 violation: Lead and Copper Rule |
| Jun 11, 2020 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Revised Total Coliform Rule |
| Aug 30, 2018 | Massachusetts | Compliance order (no penalty) | 1 violation: Revised Total Coliform Rule |
| Jun 11, 2012 | Massachusetts | Compliance order (no penalty) | 1 violation (1 health-based): Total Coliform |
| Nov 9, 2006 | Massachusetts | Compliance order (no penalty) | 1 violation: Lead and Copper Rule |
| Nov 3, 2006 | Massachusetts | Compliance order (no penalty) | 21 violations: o-Dichlorobenzene, trans-1,2-Dichloroethylene, cis-1,2-Dichloroethylene, 1,2-Dichloropropane, Ethylbenzene |
What the violations mean
Revised Total Coliform Rule
1 incidentThe system did not meet a requirement of the Revised Total Coliform Rule
Coliform and E. coli rules protect against bacteria in the distribution system
Where the water comes from
Aquarion Water Company (Dover) draws water from 9 wells (2 of them for emergency, seasonal or other part-time use). 1 smaller public system such as schools, businesses or campgrounds buys water from Aquarion Water Company (Dover).
Annual water quality report
Aquarion Water Company (Dover) must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Where the state allows it, systems serving fewer than 10,000 people may publish the report in a local newspaper or news site instead of mailing it, and must provide a copy on request.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Massachusetts.
Certified drinking water labs by state EPA guidance for private wells