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Public water system record

Andover Water Dept

Serves an area of Essex County, MA that includes Andover · 36,569 people served

Federal records show 2 health-based violations and no monitoring/reporting issues for Andover Water Dept in the last ten years, including an unresolved Lead and Copper Rule violation.

  • MA3009000
  • ANDOVER
  • MA
  • 36,569 served

System profile

Source water Surface water
ZIP 01810
EPA system ID MA3009000

Verify this system on EPA ECHO →

Health-based violations, last 10 years
2
Resolved
0
Unresolved
1
Archived by EPA
1
Any acute record
No
Monitoring issues, last 10 years
0

Key facts

  • Andover Water Dept draws water from 3 surface water intakes.
  • Most recent formal enforcement: compliance order (no penalty) by Massachusetts, February 2023.
  • Record on file since 2009, with 0 health-based violations before October 19, 2016.
  • Lead pipe inventory: 14 lead and 0 unknown out of 13,149 service lines.

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Health-based violations

Since October 2016

Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.

Contaminant Rule family Start date Status Acute
Lead and Copper Rule
Treatment technique failure
 350 Jan 1, 2022 Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
 No
Lead and Copper Rule
Treatment technique failure
 350 Nov 1, 2021 Active
Enforcement action in place
 No

Full record since 2009

EPA's records for Andover Water Dept go back to 2009. Before October 19, 2016 they list no health-based violations and 1 monitoring or reporting violation.

Violations that began in Health-based Monitoring and reporting
2000s 0 1
2020s 2 0

Enforcement actions

Massachusetts regulators took 2 formal enforcement actions against Andover Water Dept between 2022 and 2023. The most recent was a compliance order (no penalty) in February 2023.

Date By Action Violations covered
Feb 21, 2023 Massachusetts Compliance order (no penalty) 1 violation (1 health-based): Lead and Copper Rule
Apr 20, 2022 Massachusetts Compliance order with a penalty 1 violation (1 health-based): Lead and Copper Rule

What the violations mean

Lead and Copper Rule

2 incidents

The system did not complete a treatment step or action that the Lead and Copper Rule requires (a treatment technique violation).

The utility had to notify customers about each of these violations.

Where the water comes from

Andover Water Dept draws water from 3 surface water intakes. 2 other community water systems buy water from Andover Water Dept.

Community systems that buy water from it

Annual water quality report

Andover Water Dept must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.

Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.

Find a posted report with EPA's Consumer Confidence Report search

Testing your own water

To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Massachusetts.

Certified drinking water labs by state EPA guidance for private wells