Public water system record

West Springfield DPW Water Division

Serves West Springfield Town, Hampden County, MA · 28,835 people served

Federal records show no health-based violations and 2 monitoring/reporting issues for West Springfield DPW Water Division in the last ten years.

  • MA1325000
  • WEST SPRINGFIELD
  • MA
  • 28,835 served

System profile

Source water Groundwater
ZIP 01089
EPA system ID MA1325000

Verify this system on EPA ECHO →

Health-based violations, last 10 years
0
Resolved
0
Unresolved
0
Any acute record
No
Monitoring issues, last 10 years
2

Key facts

  • West Springfield DPW Water Division draws water from 4 wells.
  • Most recent formal enforcement: compliance order (no penalty) by Massachusetts, January 2020.
  • Record on file since 1996, with 7 health-based violations before October 19, 2016.
  • Lead pipe inventory: 0 lead and 1,051 unknown out of 9,418 service lines.

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Health-based violations

Since October 2016

Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.

None since October 2016.

Monitoring and reporting issues

Since October 2016

Missed tests or reports, not contaminants found above a limit.

Issue Start date Status
ETHYLENE DIBROMIDE
Monitoring and reporting
Oct 1, 2019 Resolved
Nitrate
Monitoring and reporting
Oct 1, 2019 Resolved

Full record since 1996

EPA's records for West Springfield DPW Water Division go back to 1996. Before October 19, 2016 they list 7 health-based violations (3 resolved, 4 archived by EPA without a recorded fix) and 6 monitoring or reporting violations.

Violations that began in Health-based Monitoring and reporting
1990s 0 1
2000s 7 0
2010 to October 18, 2016 0 5
October 19, 2016 to 2019 0 2

Most recent health-based violation before October 19, 2016: Total Coliform, began September 2009, Resolved.

Show all 7 health-based violations before October 19, 2016
Contaminant Start date Status
Total Coliform
Contaminant limit exceeded
Sep 1, 2009 Resolved
Total Coliform
Contaminant limit exceeded
Aug 1, 2009 Resolved
Total Coliform
Contaminant limit exceeded
Jul 1, 2009 Resolved
Total Coliform
Contaminant limit exceeded
Aug 1, 2006 Archived
Total Coliform
Contaminant limit exceeded
Jun 1, 2005 Archived
Total Coliform
Contaminant limit exceeded
Sep 1, 2004 Archived
Total Coliform
Contaminant limit exceeded
Aug 1, 2003 Archived

Enforcement actions

Massachusetts regulators took 10 formal enforcement actions against West Springfield DPW Water Division between 1997 and 2020. The most recent was a compliance order (no penalty) in January 2020.

Date By Action Violations covered
Jan 31, 2020 Massachusetts Compliance order (no penalty) 2 violations: ETHYLENE DIBROMIDE, Nitrate
Mar 9, 2016 Massachusetts Compliance order (no penalty) 1 violation: Total Coliform
Nov 16, 2015 Massachusetts Compliance order (no penalty) 3 violations: Radium-226, Radium-228, Total Trihalomethanes (TTHMs)
Jan 14, 2011 Massachusetts Compliance order (no penalty) 1 violation: Lead and Copper Rule
Sep 28, 2009 Massachusetts Compliance order (no penalty) 3 violations (3 health-based): Total Coliform
Oct 2, 2006 Massachusetts Compliance order (no penalty) 1 violation (1 health-based): Total Coliform
Jul 29, 2005 Massachusetts Compliance order (no penalty) 1 violation (1 health-based): Total Coliform
Oct 21, 2004 Massachusetts Compliance order (no penalty) 1 violation (1 health-based): Total Coliform
Sep 16, 2003 Massachusetts Compliance order (no penalty) 1 violation (1 health-based): Total Coliform
Jan 15, 1997 Massachusetts Compliance order (no penalty) 1 violation: Total Coliform

Where the water comes from

West Springfield DPW Water Division draws water from 4 wells. It also has an emergency connection to Springfield Water and Sewer Commission.

Emergency or part-time connections to

Annual water quality report

West Springfield DPW Water Division must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.

Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.

Find a posted report with EPA's Consumer Confidence Report search

Testing your own water

To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Massachusetts.