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Public water system record

Palmer Water District NO.1

Serves Palmer Town, Hampden County, MA · 4,789 people served

Federal records show 2 health-based violations and 1 monitoring/reporting issue for Palmer Water District NO.1 in the last ten years. The most serious issue in this window was a Surface Water Treatment Rule violation that EPA lists as archived, not resolved.

  • MA1227000
  • PALMER
  • MA
  • 4,789 served

System profile

Source water Surface water
ZIP 01069
EPA system ID MA1227000

Verify this system on EPA ECHO →

Health-based violations, last 10 years
2
Resolved
0
Unresolved
0
Archived by EPA
2
Any acute record
No
Monitoring issues, last 10 years
1

Key facts

  • Palmer Water District NO.1 draws water from 2 wells and 2 surface water intakes.
  • Most recent formal enforcement: compliance order (no penalty) by Massachusetts, March 2025.
  • Record on file since 1992, with 1 health-based violation before October 19, 2016.
  • Lead pipe inventory: 1 lead and 379 unknown out of 1,381 service lines.

Check whether Palmer Water District NO.1 serves your address

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Health-based violations

Since October 2016

Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.

Contaminant Rule family Start date Status Acute
Surface Water Treatment Rule
Treatment technique failure
 120 Jan 1, 2025 Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
 No
Surface Water Treatment Rule
Treatment technique failure
 120 Dec 1, 2024 Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
 No

Monitoring and reporting issues

Since October 2016

Missed tests or reports, not contaminants found above a limit.

Issue Start date Status
Nitrate
Monitoring and reporting
 Oct 1, 2019 Resolved

Full record since 1992

EPA's records for Palmer Water District NO.1 go back to 1992. Before October 19, 2016 they list 1 health-based violation (1 resolved) and 12 monitoring or reporting violations.

Violations that began in Health-based Monitoring and reporting
1990s 1 12
October 19, 2016 to 2019 0 1
2020s 2 0

Most recent health-based violation before October 19, 2016: Surface Water Treatment Rule, began January 1992, Resolved.

Show the health-based violation before October 19, 2016
Contaminant Start date Status
Surface Water Treatment Rule
Treatment technique failure
 Jan 1, 1992 Resolved

Enforcement actions

Massachusetts regulators took 4 formal enforcement actions against Palmer Water District NO.1 between 1995 and 2025. The most recent was a compliance order (no penalty) in March 2025.

Date By Action Violations covered
Mar 31, 2025 Massachusetts Compliance order (no penalty) 1 violation (1 health-based): Surface Water Treatment Rule
Feb 10, 2025 Massachusetts Compliance order (no penalty) 1 violation (1 health-based): Surface Water Treatment Rule
Jan 31, 2020 Massachusetts Compliance order (no penalty) 1 violation: Nitrate
Oct 12, 1995 Massachusetts Compliance order (no penalty) 12 violations: Selenium, Antimony, Total, Beryllium, Total, Thallium, Total, Barium

What the violations mean

Surface Water Treatment Rule

2 incidents

The system did not complete a treatment step or action that the Surface Water Treatment Rule requires (a treatment technique violation).

The utility had to notify customers about each of these violations.

Where the water comes from

Palmer Water District NO.1 draws water from 2 wells and 2 surface water intakes.

Annual water quality report

Palmer Water District NO.1 must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.

Where the state allows it, systems serving fewer than 10,000 people may publish the report in a local newspaper or news site instead of mailing it, and must provide a copy on request.

Find a posted report with EPA's Consumer Confidence Report search

Testing your own water

To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Massachusetts.

Certified drinking water labs by state EPA guidance for private wells