Public water system record
New Castle Utilities
Serves New Castle, Henry County, IN · 19,880 people served
Federal records show no health-based violations and 6 monitoring/reporting issues for New Castle Utilities in the last ten years.
System profile
- Health-based violations, last 10 years
- 0
- Resolved
- 0
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 6
Key facts
- New Castle Utilities draws water from 13 wells.
- Record on file since 1980, with 1 health-based violation before October 19, 2016.
- Lead pipe inventory: 0 lead and 6,843 unknown out of 7,990 service lines.
Check whether New Castle Utilities serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
None since October 2016.
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Consumer Confidence Rule
OTHER
|
Oct 1, 2025 | Resolved |
|
Haloacetic Acids (HAA5)
Monitoring and reporting
|
Apr 1, 2025 | Resolved |
|
Total Trihalomethanes (TTHMs)
Monitoring and reporting
|
Apr 1, 2025 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Oct 1, 2022 | Resolved |
|
Revised Total Coliform Rule
Monitoring violation
|
Jan 1, 2022 | Resolved |
|
Groundwater Rule
Monitoring and reporting
|
Aug 1, 2021 | Resolved |
Full record since 1980
EPA's records for New Castle Utilities go back to 1980. Before October 19, 2016 they list 1 health-based violation (1 resolved) and 5 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1980s | 0 | 1 |
| 1990s | 1 | 1 |
| 2000s | 0 | 1 |
| 2010 to October 18, 2016 | 0 | 2 |
| 2020s | 0 | 6 |
Most recent health-based violation before October 19, 2016: Total Coliform, began November 1996, Resolved.
Show the health-based violation before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Total Coliform
Contaminant limit exceeded
|
Nov 1, 1996 | Resolved |
Where the water comes from
New Castle Utilities draws water from 13 wells. 2 other community water systems buy water from New Castle Utilities.
Community systems that buy water from it
- New Castle Correctional Facility Indianapolis, IN
- Spiceland Municipal Water Utility Spiceland, IN
Annual water quality report
New Castle Utilities must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Indiana.
Certified drinking water labs by state EPA guidance for private wells