Public water system record
Aquarion-Norfolk
Serves an area of Northwest Hills Planning Region, CT that includes Norfolk · 913 people served
Federal records show no health-based violations and 5 monitoring/reporting issues for Aquarion-Norfolk in the last ten years.
System profile
- Health-based violations, last 10 years
- 0
- Resolved
- 0
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 5
Key facts
- Aquarion-Norfolk draws water from 1 surface water intake and 1 reservoir.
- Most recent formal enforcement: compliance order (no penalty) by Connecticut, June 1993.
- Record on file since 1991, with 3 health-based violations before October 19, 2016.
- Lead pipe inventory: 1 lead and 294 unknown out of 427 service lines.
Check whether Aquarion-Norfolk serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
None since October 2016.
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Lead and Copper Rule
Monitoring and reporting
|
Dec 30, 2021 | Resolved |
|
Public Notice
OTHER
|
Sep 7, 2019 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2018 | Resolved |
|
CARBON, TOTAL
Monitoring and reporting
|
Jul 1, 2018 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
CARBON, TOTAL
Monitoring and reporting
|
Apr 1, 2018 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
Full record since 1991
EPA's records for Aquarion-Norfolk go back to 1991. Before October 19, 2016 they list 3 health-based violations (2 resolved, 1 archived by EPA without a recorded fix) and 1 monitoring or reporting violation.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1990s | 3 | 0 |
| 2000s | 0 | 1 |
| October 19, 2016 to 2019 | 0 | 4 |
| 2020s | 0 | 1 |
Most recent health-based violation before October 19, 2016: Surface Water Treatment Rule, began January 1992, Archived.
Show all 3 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Surface Water Treatment Rule
Treatment technique failure
|
Jan 1, 1992 | Archived |
|
Surface Water Treatment Rule
Treatment technique failure
|
Jan 1, 1992 | Resolved |
|
Total Coliform (acute)
Contaminant limit exceeded
|
Apr 1, 1991 | Resolved |
Enforcement actions
Connecticut regulators took 3 formal enforcement actions against Aquarion-Norfolk in 1993. The most recent was a compliance order (no penalty) in June 1993.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Jun 29, 1993 | Connecticut | Compliance order (no penalty) | 1 violation (1 health-based): Surface Water Treatment Rule |
| Jun 29, 1993 | Connecticut | Signed compliance agreement | 1 violation (1 health-based): Surface Water Treatment Rule |
| Apr 30, 1993 | Connecticut | Compliance order (no penalty) | 1 violation (1 health-based): Surface Water Treatment Rule |
Where the water comes from
Aquarion-Norfolk draws water from 1 surface water intake and 1 reservoir.
Annual water quality report
Aquarion-Norfolk must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Where the state allows it, systems serving fewer than 10,000 people may publish the report in a local newspaper or news site instead of mailing it, and must provide a copy on request.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Connecticut.
Certified drinking water labs by state EPA guidance for private wells