Public water system record
New London Dept. of Public Utilities
Serves New London, Southeastern Connecticut Planning Region, CT · 27,620 people served
Federal records show no health-based violations and 13 monitoring/reporting issues for New London Dept. of Public Utilities in the last ten years.
System profile
- Health-based violations, last 10 years
- 0
- Resolved
- 0
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 13
Key facts
- New London Dept. of Public Utilities draws water from 2 surface water intakes and 5 reservoirs.
- Most recent formal enforcement: compliance order with a penalty by Connecticut, May 2006.
- Record on file since 2002, with 0 health-based violations before October 19, 2016.
- Lead pipe inventory: 526 lead and 4,352 unknown out of 6,237 service lines.
Check whether New London Dept. of Public Utilities serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
None since October 2016.
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2025 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2024 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2023 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Dec 30, 2020 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Aug 10, 2017 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2017 | Resolved |
|
E. coli
Monitoring and reporting
|
Feb 1, 2017 | Resolved |
|
Cryptosporidium
Monitoring and reporting
|
Feb 1, 2017 | Resolved |
|
Turbidity
Monitoring and reporting
|
Feb 1, 2017 | Resolved |
|
Turbidity
Monitoring and reporting
|
Dec 1, 2016 | Resolved |
|
E. coli
Monitoring and reporting
|
Dec 1, 2016 | Resolved |
|
Turbidity
Monitoring and reporting
|
Nov 1, 2016 | Resolved |
|
E. coli
Monitoring and reporting
|
Nov 1, 2016 | Resolved |
Full record since 2002
EPA's records for New London Dept. of Public Utilities go back to 2002. Before October 19, 2016 they list no health-based violations and 64 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 2000s | 0 | 63 |
| 2010 to October 18, 2016 | 0 | 1 |
| October 19, 2016 to 2019 | 0 | 9 |
| 2020s | 0 | 4 |
Enforcement actions
Connecticut regulators took 3 formal enforcement actions against New London Dept. of Public Utilities between 2002 and 2006, filed as 5 records in EPA's data. The most recent was a compliance order with a penalty in May 2006.
| Date | By | Action | Violations covered |
|---|---|---|---|
| May 12, 2006 | Connecticut | Compliance order with a penalty | 1 violation: Total Coliform |
| Jul 7, 2005 | Connecticut | Compliance order with a penalty | 34 violations: Selenium, Arsenic, Barium, Cadmium, Chromium (total) |
| Dec 19, 2002 | Connecticut | Signed compliance agreement | 1 violation: Total Coliform |
Where the water comes from
New London Dept. of Public Utilities draws water from 2 surface water intakes and 5 reservoirs. It also buys water from East Lyme Water & Sewer Commission. 1 other community water system buys water from New London Dept. of Public Utilities. 1 other public water system has a seasonal connection to New London Dept. of Public Utilities.
Buys water from
- East Lyme Water & Sewer Commission Niantic, CT
Community systems that buy water from it
- Waterford Wpca Waterford, CT
Annual water quality report
New London Dept. of Public Utilities must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Connecticut.
Certified drinking water labs by state EPA guidance for private wells