Public water system record
New Britain Water Department
Serves New Britain, Capitol Planning Region, CT · 73,534 people served
Federal records show no health-based violations and 12 monitoring/reporting issues for New Britain Water Department in the last ten years.
System profile
- Health-based violations, last 10 years
- 0
- Resolved
- 0
- Unresolved
- 0
- Any acute record
- No
- Monitoring issues, last 10 years
- 12
Key facts
- New Britain Water Department draws water from 27 wells, 3 surface water intakes and 6 reservoirs (28 of them for emergency, seasonal or other part-time use).
- Record on file since 2004, with 0 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 910 unknown out of 18,340 service lines.
Check whether New Britain Water Department serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
None since October 2016.
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
Lead and Copper Rule
Monitoring and reporting
|
Dec 30, 2023 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Dec 30, 2020 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2019 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2018 | Resolved |
|
Nitrite
Monitoring and reporting
|
Jan 1, 2018 | Resolved |
|
Nitrate
Monitoring and reporting
|
Jan 1, 2018 | Resolved |
|
Lead and Copper Rule
Monitoring and reporting
|
Dec 30, 2017 | Resolved |
|
Haloacetic Acids (HAA5)
Monitoring and reporting
|
Dec 1, 2016 | Resolved |
|
Total Trihalomethanes (TTHMs)
Monitoring and reporting
|
Dec 1, 2016 | Resolved |
|
Gross Alpha, Excl. Radon and U
Monitoring and reporting
|
Jan 1, 2014 | Resolved |
|
Combined Uranium
Monitoring and reporting
|
Jan 1, 2014 | Resolved |
|
Combined Radium (-226 and -228)
Monitoring and reporting
|
Jan 1, 2014 | Resolved |
Full record since 2004
EPA's records for New Britain Water Department go back to 2004. Before October 19, 2016 they list no health-based violations and 8 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 2000s | 0 | 3 |
| 2010 to October 18, 2016 | 0 | 5 |
| October 19, 2016 to 2019 | 0 | 7 |
| 2020s | 0 | 2 |
Where the water comes from
New Britain Water Department draws water from 27 wells, 3 surface water intakes and 6 reservoirs (28 of them for emergency, seasonal or other part-time use). It also has emergency connections to Metropolitan District Commission and Aquarion-Plainville Regional. 3 other community water systems and 1 smaller public system such as schools, businesses or campgrounds buy water from New Britain Water Department. 2 other public water systems have emergency connections to New Britain Water Department.
Emergency or part-time connections to
- Metropolitan District Commission Hartford, CT
- Aquarion-Plainville Regional Shelton, CT
Community systems that buy water from it
- Berlin Water Control Commission Berlin, CT
- Bristol Water Department Bristol, CT
- Kensington Fire District Kensington, CT
Annual water quality report
New Britain Water Department must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Systems serving 10,000 or more people must mail or deliver the report to every customer, and from 2027 they must send it twice a year.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Connecticut.
Certified drinking water labs by state EPA guidance for private wells