Public water system record
West Helena Water Works
Serves Helena-West Helena, Phillips County, AR · 5,693 people served
Federal records show 17 health-based violations and 15 monitoring/reporting issues for West Helena Water Works in the last ten years. The most serious issue in this window was a resolved Stage 1 Disinfection Byproducts Rule violation.
System profile
- Health-based violations, last 10 years
- 17
- Resolved
- 16
- Unresolved
- 0
- Archived by EPA
- 1
- Any acute record
- Yes
- Monitoring issues, last 10 years
- 15
Key facts
- West Helena Water Works draws water from 5 wells.
- Most recent formal enforcement: administrative penalty by Arkansas, February 2024.
- Record on file since 1998, with 2 health-based violations before October 19, 2016.
- Lead pipe inventory: 0 lead and 2,289 unknown out of 2,289 service lines.
Check whether West Helena Water Works serves your address
Health-based violations
Since October 2016Violation data reflects EPA records through March 2026. For the most current status, visit the EPA ECHO database.
| Contaminant | Rule family | Start date | Status | Acute |
|---|---|---|---|---|
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Jul 1, 2024 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Jun 1, 2024 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | May 1, 2024 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Apr 1, 2024 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Mar 1, 2024 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Feb 1, 2024 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Jan 1, 2024 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Dec 1, 2023 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Nov 1, 2023 | Resolved | No |
|
Groundwater Rule
Treatment technique failure
|
140 | Nov 1, 2023 | Resolved | No |
|
Groundwater Rule
Treatment technique failure
|
140 | Oct 1, 2023 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Oct 1, 2023 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Sep 1, 2023 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Aug 1, 2023 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Jul 1, 2023 | Resolved | No |
|
Stage 1 Disinfection Byproducts Rule
Treatment technique failure
|
210 | Jun 1, 2023 | Resolved | No |
|
Revised Total Coliform Rule
Contaminant limit exceeded
|
110 | Apr 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
Yes |
Monitoring and reporting issues
Since October 2016Missed tests or reports, not contaminants found above a limit.
| Issue | Start date | Status |
|---|---|---|
|
E. coli
Monitoring and reporting
|
Aug 1, 2025 | Resolved |
|
Consumer Confidence Rule
OTHER
|
Jul 1, 2025 | Active |
|
Public Notice
OTHER
|
Sep 1, 2024 | Resolved |
|
Public Notice
OTHER
|
Aug 1, 2024 | Resolved |
|
Public Notice
OTHER
|
Jul 1, 2024 | Resolved |
|
Public Notice
OTHER
|
Jun 1, 2024 | Resolved |
|
Public Notice
OTHER
|
Jan 1, 2024 | Resolved |
|
Public Notice
OTHER
|
Dec 1, 2023 | Resolved |
|
Public Notice
OTHER
|
Nov 1, 2023 | Resolved |
|
Public Notice
OTHER
|
Oct 1, 2023 | Resolved |
|
Public Notice
OTHER
|
Sep 1, 2023 | Resolved |
|
Chlorine
Monitoring and reporting
|
Oct 1, 2022 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Lead and Copper Rule
Monitoring and reporting
|
Oct 1, 2020 | Resolved |
|
Revised Total Coliform Rule
Monitoring violation
|
May 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
|
Revised Total Coliform Rule
Monitoring violation
|
Mar 1, 2020 |
Archived
Violation period ended. EPA no longer counts it toward current compliance, but no fix was formally recorded.
|
Full record since 1998
EPA's records for West Helena Water Works go back to 1998. Before October 19, 2016 they list 2 health-based violations (1 resolved, 1 archived by EPA without a recorded fix) and 2 monitoring or reporting violations.
| Violations that began in | Health-based | Monitoring and reporting |
|---|---|---|
| 1990s | 1 | 1 |
| 2000s | 1 | 0 |
| 2010 to October 18, 2016 | 0 | 1 |
| 2020s | 17 | 15 |
Most recent health-based violation before October 19, 2016: Total Coliform, began August 2008, Resolved.
Show all 2 health-based violations before October 19, 2016
| Contaminant | Start date | Status |
|---|---|---|
|
Total Coliform
Contaminant limit exceeded
|
Aug 1, 2008 | Resolved |
|
Total Coliform
Contaminant limit exceeded
|
Nov 1, 1998 | Archived |
Enforcement actions
Arkansas regulators took 3 formal enforcement actions against West Helena Water Works between 2020 and 2024. The most recent was an administrative penalty in February 2024.
| Date | By | Action | Violations covered |
|---|---|---|---|
| Feb 6, 2024 | Arkansas | Administrative penalty | 27 violations (16 health-based): Stage 1 Disinfection Byproducts Rule, Groundwater Rule, Public Notice, E. coli, Chlorine |
| Apr 14, 2021 | Arkansas | Administrative penalty | 16 violations (9 health-based): Stage 1 Disinfection Byproducts Rule, Revised Total Coliform Rule, Lead and Copper Rule, Groundwater Rule, Public Notice |
| Jun 9, 2020 | Arkansas | Compliance order (no penalty) | 2 violations (1 health-based): Revised Total Coliform Rule |
What the violations mean
Stage 1 Disinfection Byproducts Rule
14 incidentsThe system did not meet a treatment requirement of the Stage 1 Disinfectants and Disinfection Byproducts Rule
Byproducts form when disinfectants react with natural material in water. Long-term exposure above federal limits may increase cancer risk
Groundwater Rule
2 incidentsThe system did not complete a treatment step or action that the Groundwater Rule requires (a treatment technique violation).
The utility had to notify customers about each of these violations.
Revised Total Coliform Rule
1 incidentThe system did not meet a requirement of the Revised Total Coliform Rule
Coliform and E. coli rules protect against bacteria in the distribution system
Where the water comes from
West Helena Water Works draws water from 5 wells. 1 other public water system has a part-time connection to West Helena Water Works.
Annual water quality report
West Helena Water Works must give its customers an annual water quality report (Consumer Confidence Report) by July 1, with the levels its tests found in the previous year.
Where the state allows it, systems serving fewer than 10,000 people may publish the report in a local newspaper or news site instead of mailing it, and must provide a copy on request.
Find a posted report with EPA's Consumer Confidence Report search
Testing your own water
To test the water at your tap, or a private well this record does not cover, use a laboratory certified for drinking water by Arkansas.
Certified drinking water labs by state EPA guidance for private wells